About this role
Role Specific Information
Job Description
About the Role As a Digital Intern, you will get an overview of how Kohls.com comes to life. You will learn about several teams, including Digital Strategy, Digital Merchandising and Analytics, and Digital Item Production and Operations and gain a deeper knowledge in the specific area of the team you are placed with.
What You’ll Do
• Analyze customer behavior using internal reporting to optimize digital channels and product discovery methods
• Research the impact of marketing channels on business categories
• Conduct competitive analysis to identify strategic opportunities for Kohls.com
• Develop strategies for Product Detail Pages based on competitive research and stakeholder engagement
• Enhance customer experience by maintaining a best-in-class online shopping experience
• Execute item setup, Product Detail Page creation and troubleshoot live site issues
• Learn about product information flow for site setup processes
• Research, document and train on digital process improvements
• Collaborate with merchants, marketing and digital teams to enhance browse, search and category initiatives for increased sales and conversion
• Additional tasks may be assigned
What Skills You Have Required
• Undergraduate Junior or Senior
Preferred
• Analytical thinker with a passion for data
• Customer-centric mindset
• Innovative problem solver
• Detail-oriented with strong teamwork skills
• Self-motivated starter
Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the accountabilities listed in the “What You’ll Do” Section
• Ability to comply with dress code requirements
• Basic math and reading skills, legible handwriting, and basic computer operation
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
• Ability to learn and comply with all company policies, procedures, standards and guidelines
• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
• Ability to work as part of a team and interact effectively and appropriately with others
• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
• Ability to satisfactorily complete company training programs
• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
• Ability to plan, prioritize and monitor activities across business units
• Ability to complete or oversee the completion of assigned projects in a timely manner