About this role
Job Summary We are looking for a Billing Operations Specialist to join our Finance team and support billing operations across our regional entities. The role will work closely with Finance, Sales, Customer Success, and other internal stakeholders to ensure accurate and timely billing and smooth billing processes. Key Responsibilities Billing & Invoice Processing Prepare and generate customer invoices accurately and on a timely basis. Process credit notes, debit notes, and billing adjustments as instructed. Billing Operations Support Verify billing data and supporting documents prior to invoice generation. Assist in resolving basic billing discrepancies and customer queries. Escalate complex billing issues to senior team members as appropriate. Reporting & Reconciliation Support Assist in preparing billing reports and reconciliation schedules. Assist the Finance team with month-end and year-end activities as required. Administrative & Ad-Hoc Support Support internal and external audits. Assist with ad-hoc reporting requests or special projects as assigned. Stakeholder Communication & Coordination Coordinate with internal and external stakeholders to clarify customer billing information and resolve discrepancies with minimal supervision. Ensure customer invoices are accurate, complete, and issued on time.