About this role
We’re looking for an extremely detail oriented Hotel General Manager to join our team!
Responsibilities
Establish and maintain open collaborative relationships with direct reports, team members and partner General Managers;Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses;Oversight of Sales, and Marketing, Food and Beverage, Front office and Guest services;Improves efficiency & profitability of in-house restaurant operations;Oversight of housekeeping and engineering functions;Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout;Identify areas of concern and develop strategies to improve performance;Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results;Participate in sales and marketing process as well as ongoing community involvement;Maintain a strong knowledge of local market (e.g.: demand generators, competitor strategy and community impact/involvement opportunities);Active participation in budgeting and forecasting to maximize hotel revenue and profits;Perform technical and administrative duties, including, but not limited to; Profit and Loss Statements, Analysis, Yield Management, Capital Planning and Payroll;Ongoing financial reports review to analyze budget, revenue and profitability targets and take action as needed;Participate in revenue management calls, sales calls and owner meetings;Balance cost controls with exceptional customer service and associate satisfaction;Manage vendor relationships and negotiate service agreements. 3+ years minimum as Hotel General ManagerFamiliar with common computer software programsProven track record of achieving results in all areas of a balanced scorecardStrong organizational & leadership skillsMust be self-motivated and results orientedCreative & problem-solving skills Remuneration: Competitive based on experience
Note: Only shortlisted candidates will be contacted.