About this role
Admin Salary: Up to £32,000 DOE Location: Manchester City Centre - Northern Quarter Working Pattern: Fully Office Based Hours: 40 hours per week - flexible start time between 08:30 and 09:30
An exciting opportunity has arisen for an experienced Admin to join a fast-growing business based in Manchester's Northern Quarter. This is a varied role sitting at the heart of the sales operation, supporting the management of customer accounts and ensuring orders move smoothly from initial booking through to delivery and invoicing.
Job Spec:
Managing the order book for assigned customer accountsProcessing new orders, amendments, call-offs and cancellationsEnsuring prices, quantities and delivery dates are accurate and up to dateTracking orders from initial booking through to despatch and invoicingMonitoring stock availability and agreed delivery timelinesIdentifying shortages, delays or potential issues and escalating these quicklyResponding to customer and internal queries regarding orders, stock and deliveriesWorking closely with Sales, Logistics, Warehouse and Finance teamsProviding regular updates on order status and outstanding actionsMaintaining accurate information within the ERP/order management systemSupporting additional accounts during busy periods and holidaysIdentifying opportunities to improve processes and reduce errors Person Spec:
Previous experience within sales administration, sales operations, order management, wholesale administration or a similar roleExperience managing customer orders from initial processing through to deliveryStrong Excel skills and confidence working with dataExcellent attention to detail and accuracyStrong organisation skills with the ability to manage multiple prioritiesConfident written and verbal communication skillsA proactive approach to identifying and resolving issuesComfortable working across different departments in a fast-paced environmentGood commercial awareness and a strong customer-focused approach If you have experience within sales support, order management or sales operations and are looking for your next opportunity in Manchester City Centre, apply today.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates