About this role
Night time Team Leader
SERVICE: Family Assessment Centre
LOCATION: Malvern, Worcestershire
REPORTING TO: Registered Manager
Salary £35,000 FTE (pro rata to circa £29,797 for 31.5 hours per week)
Shifts 12 hour night shifts 20:00-08:00
About Us
Located in a beautiful rural setting near Malvern, Worcestershire, our client's residential Family Assessment Centre provides a warm, therapeutic environment accommodating up to eight families. They specialise in supporting parents-including those who are care-experienced-to build positive parenting skills, process past trauma, and safely keep families together whenever possible.
The Role
As a Team Leader, you will guide and mentor Family Support Workers (FSWs) while working directly with families to deliver structured assessment plans. You will model positive parenting, offer real-time coaching, lead shift handovers, and adopt a therapeutic PACE approach (Playfulness, Acceptance, Curiosity, Empathy) to promote child safety and family wellbeing.
Key Responsibilities
Supervise, mentor, and coach Family Support Workers on shift.Act as Key Worker to develop, implement, and monitor individual Family Assessment Plans.Observe, record, and evaluate parent-child interactions and parental motivation.Teach and model practical parenting skills (e.g., routines, feeding, safety, behaviour management).Lead group and individual parenting sessions using trauma-informed principles.Maintain clear, accurate, and evidence-based records on digital database systems.Collaborate effectively with Social Workers, health visitors, and external professionals.Ensure safeguarding standards and Ofsted regulatory requirements are met at all times.
WHAT WE ARE LOOKING FOR
Qualifications & Training
NVQ Level 3 in Children and Young People's Workforce (or equivalent/willingness to achieve within probation).GCSE English (Grade D/4 or above equivalent) desirable
Experience & Knowledge
Experience working directly with vulnerable children and families.Experience in mentoring, coaching, or supervising team members.Strong understanding of child development, safeguarding practices, and factors impacting parenting (e.g., domestic abuse, mental health)
Skills & Attributes
Excellent written/verbal communication and IT reporting skills.Empathetic, non-judgemental, and skilled in de-escalating challenging situations.
Requirements
Willingness to work shifts (nights, weekends, bank holidays, and sleep-ins) on a rota basis.Valid UK driving licence
What our client offers:
Comprehensive induction and ongoing trainingProfessional development opportunitiesA supportive and inclusive team cultureCompany pensionPrivate medical insuranceSick payFree on-site parkingMeaningful work that makes a genuine difference
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.