About this role
Location: Blackburn Salary: £30,000 - £32,000
Cummins Mellor are working with an established business in Darwen who are looking to recruit a Credit Controller to join their finance team as soon as possible.
This is a hands-on, high-volume role with a strong focus on B2C credit control, online transactions and making sure customer accounts are kept up to date and payments are received on time.
You'll be responsible for monitoring outstanding payments, keeping online customer accounts and portals up to date, and following up on overdue balances. Once you've got to grips with the day-to-day workload, there will also be the opportunity to get involved with wholesale customers and more varied accounts.
The Role
Managing a high volume of customer accounts and outstanding paymentsMonitoring online transactions and ensuring payments are received on timeKeeping customer accounts and online portals accurate and up to dateChasing overdue payments by phone and emailInvestigating payment queries and resolving discrepanciesBuilding and maintaining good relationships with customersKeeping accurate records of credit control activityWorking closely with internal teams to resolve outstanding issuesSupporting the wider credit control function as requiredProgressively taking on wholesale accounts and more complex customer accounts as experience develops What we're looking for
Previous experience in credit control or a similar accounts roleComfortable managing a high volume of transactions and customer accountsConfident chasing payments and dealing with customer queriesOrganised, accurate and able to prioritise a busy workloadA proactive approach, with the confidence to follow up outstanding paymentsGood communication skills and a practical, problem-solving approachSomeone who can get stuck in and hit the ground running What's on offer?
Salary of £30,000 - £32,00022 days' holiday, increasing with length of serviceCompany pension schemeLife insuranceCashback healthcare planDiscounts on company productsAccess to retail and high street discounts