About this role
Location: On site, Stoke-on-Trent, Hybrid working after probation. Full-Time: 37.5 hours per week
This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
So, if you're interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office.
What will your day look like: Liaising with customers, insurers, suppliers, and colleagues nationwideAnalysing policies to determine claim coverage and devise efficient claims processing strategiesKeeping policyholders informed about claim progress through well-crafted correspondenceSetting up new claims, appoint contractors, and update internal systemsIssuing payments and arrange settlements as neededEnsuring compliance with contractual and regulatory requirementsContributing to team success and driving business growth Knowledge and Abilities: Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes.Attention to Detail: Excellence lies in the little things.Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills.Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism. Benefits Career & Purpose
Davies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunities Environmental & Social
The Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programme Financial Health
Pension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan