About this role
Interim SaaS BI & Reporting Lead
£500–£600 per day
6-Month Interim Contract
Central London – Hybrid Working (1–2 Days Per Week in Office)
We're supporting an established international technology business that is looking to appoint an experienced SaaS BI & Reporting Lead for an initial six-month contract.
This is a hands-on, project-focused role taking ownership of the design and delivery of a comprehensive SaaS metrics dashboard, bringing together commercial, customer and product data to provide better visibility of business performance.
We're looking for someone who genuinely understands SaaS metrics, including ARR, NRR, churn, retention and new logo revenue, alongside extensive experience with Power BI and/or Tableau and strong working knowledge of Salesforce.
The Role
You'll lead the development of a centralised reporting dashboard, integrating data from Salesforce, ServiceNow and internal SaaS platforms.
The aim is to give the business a clear, reliable view of customer performance, recurring revenue, product usage and commercial trends, helping stakeholders make better-informed decisions.
Key Responsibilities
Design, build and deploy a comprehensive SaaS metrics dashboard using Power BI and/or TableauIntegrate data from Salesforce, ServiceNow and internal SaaS platformsDevelop data models, reporting structures and visualisations to support commercial and operational KPIsReport on ARR, NRR, customer churn, retention, new logo revenue and SaaS revenue mixBuild insight into customer segmentation, sales pipeline, product usage and support performanceEnsure data accuracy, consistency and reliability across multiple systems and sourcesWork closely with commercial, technology and operational stakeholders to understand reporting requirementsDeliver a scalable reporting solution with clear documentation and handover
What We're Looking For
Extensive experience building BI dashboards and reporting solutions, ideally within SaaS or technology businessesStrong understanding of SaaS metrics is essential – ARR, NRR, churn, retention, new logo revenue and related KPIsAdvanced experience with Power BI and/or TableauStrong working knowledge of Salesforce and its underlying dataExperience integrating multiple data sources, including APIs, ETL processes and data modellingStrong SQL skills and an understanding of data warehousingServiceNow experience would be advantageousA proactive, independent contractor who can own the project from requirements gathering through to delivery
Why Join?
This is an opportunity to take ownership of a clearly defined BI project with genuine commercial impact. You'll work across technology, finance and commercial teams to build a reporting solution that improves how the business understands its customers, products and recurring revenue.
Apply Now
If you're an experienced SaaS BI Specialist, BI Developer or Reporting Lead with strong SaaS metrics knowledge and hands-on Power BI/Tableau and Salesforce experience, we'd love to hear from you.