About this role
Administrator - Licensing Team
Temporary Contract: Initial 3-Month (Office Based)Pay Rate: £13.45 per hour (PAYE)Hours: 8:45am till 4:45pmLocation: Rochdale Council, Number One Riverside, Smith Street, Rochdale, OL16 1XU Are you an organised and customer-focused administrator looking for your next opportunity? Rochdale Council is seeking a proactive and enthusiastic Administrator to join their busy Licensing Team on a full-time basis.
This is an excellent opportunity to work within a dynamic team responsible for delivering a wide range of licensing and regulatory functions. You will play a key role in supporting the administration of licensing services, ensuring applications, records and customer enquiries are handled efficiently and accurately.
Working from Rochdale Council's award-winning town centre offices, you'll be part of a supportive team with a strong "can-do" attitude, delivering essential public services to residents, businesses and licensed professionals.
Day-to-day of the role:
Provide comprehensive clerical and administrative support to the Licensing Section.Receive, process and scrutinise applications for a variety of licences and registrations.Deliver excellent customer service to members of the public, businesses and partner agencies.Handle reception duties and respond to telephone and email enquiries.Liaise with external organisations including the Police, Fire Service and other agencies.Process payments, receipt income and prepare monies for banking in line with council procedures.Maintain statutory and non-statutory licensing registers and records.Process incoming and outgoing correspondence and documentation.Input and transfer data accurately across manual and computerised systems.Assist with management information reporting and data collection.Maintain filing systems and section records.Support time-recording procedures and assist with office supplies administration.Ensure compliance with council policies and statutory requirements relating to Public Protection services. Required Skills and Qualifications:
Previous administrative experience within a busy office environment.Strong customer service skills with the confidence to deal with a wide range of enquiries.Excellent communication skills, both written and verbal.Good numeracy skills and attention to detail.Experience of working accurately with complex information.Strong IT skills, including experience of using databases and Microsoft Office applications.The ability to prioritise workloads and meet deadlines in a target-driven environment.A professional and positive attitude with excellent team-working skills.Thrives in a fast-paced environmentHas a keen eye for detail and accuracyEnjoys helping customers and solving problemsCan manage multiple tasks effectivelyWorks well as part of a team and independently when required If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch!