About this role
We’re looking for a Front of House team member to join us at our Warrington site. Reporting to the Office Manager, based in London, and working as part of the wider People Team, you’ll be one of the first people colleagues, candidates, contractors and visitors meet when they arrive at Gousto.
Working closely with the General Manager on site and colleagues across the business, you’ll help keep the workplace organised, welcoming and running effectively. From managing visitors and deliveries to coordinating workplace activities, maintaining office standards and helping improve the day-to-day experience on site, this is a varied role where you’ll have a visible impact on our Warrington workplace.
This is a fully on-site role at our Warrington site, with expected working hours of 9am–3pm. We can offer some flexibility around these hours for the right person, which can be discussed during the recruitment process.
Core Responsibilities
Welcome visitors, candidates and contractors to the Warrington siteManage visitor access, incoming post, office deliveries and the site access system, including issuing and maintaining access cards and fobsMaintain standards across reception, meeting rooms, kitchens and shared office areas, escalating issues where requiredCoordinate the ordering and restocking of stationery, office supplies, consumables and workplace equipment, including raising purchase ordersHelp plan and deliver site events, celebrations and employee engagement activitiesAssist with onboarding activities and welcome new office-based starters to the siteHelp deliver workplace wellbeing activities, including maintaining ergonomic equipment and assisting with the DSE processComplete day-to-day administration, including maintaining records and shared inboxesIdentify practical ways to improve the workplace experience for colleagues and visitorsWho You Are
Approachable and comfortable interacting with colleagues, candidates, contractors and visitorsWell organised, with strong attention to detailAble to manage changing priorities in a fast-paced workplaceClear and effective when communicating with people across different teams and levelsResourceful and able to take ownership of day-to-day tasksFocused on providing a positive experience for colleagues and visitorsAble to work effectively both independently and as part of a wider teamComfortable using Google Workspace or similar digital systemsAdaptable and willing to work across a varied range of workplace activitiesExperience within hospitality, reception, retail, administration or customer service would be useful, but is not essentialPlease note that manual handling is required as part of this role Gousto is for everyone:
Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equity in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.
We understand that some individuals may require reasonable adjustments to fully participate in the interview process. Please tell us what you need, and we will make every effort to accommodate. (Eg, Extra time or systems accommodations)