About this role
JOB SUMMARY The Account Supervisor has superior execution and sharpened strategic skills. They are the perfect fusion of both the skills. They provide day-to-day leadership of the strategic plan and ensure the creative product achieves the client’s and agency’s objectives. They build trust with and act as an adviser to internal and external clients. Would have experience working with insurance or financial services clients.
KEY RESPONSIBILITIES:
Communicate with client regularly to obtain updates on their business; find the opportunities; troubleshoot and solve the challengesAddress client/internal questions related to the creative and the processProactively partner with counterparts (media, creative, PM, dev) to make their work easier and ensure that they have what is needed to deliver for our clientsIdentify strategic insights (consumer, customer, and business) and apply them to briefs, planning, and day-to-day conversationsPresent new ideas and innovative approaches to solving client business issuesOversee execution of idea from initial concept through final measurements; including optimizationsWill be able to guide career development of AC/AAM/AMs from coaching, to development planning, to yearly reviewsSome travel may be requiredTyping, texting, telephone communications, presentation skills, seeing, hearing, sitting, walking, strong written and verbal communications skillsSKILLS & REQUIREMENTS:
5+ years past agency account management experience Experience with insurance and/or financial services clientsPrior management experience is a plusExcellent client service skillsStrong internal and external communication skillsAbility to put together a solid presentation (working with teammates)
CANDIDATE MUST POSSESS THE FOLLOWING QUALITIES:
Team player - dependable, respectful, and communicativeFun and positive attitudeKeep integrity and values at the forefront of decision-makingTake pride in the work you do for clients, loved ones, and the communityAbility to foster a strong, cohesive working teamRecognizes when something isn’t working and has ability to help course correctStrong work ethicAbility to work in a fast-paced and energetic atmosphere All your information will be kept confidential according to EEO guidelines.