About this role
Purpose for the role:
Etihad Airways is looking for a results-driven Sales Representative ( Key Account Manager) to lead sales activities for assigned trade and corporate accounts in Malaysia. You will build and manage key business relationships, monitor the market and competitor landscape, and drive revenue in line with Etihad's commercial targets, playing a direct role in the airline's growth and profitability in the region.
What you'll be doing:
Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenue for the organizationMeet regularly with accounts to communicate new products, services and promotions, and act as a trusted advisor to build long-term partnershipsResearch and analyze competitor, market and industry information to shape the best sales approach and grow Etihad's market shareCoordinate with global sales enablement on promotional and sales techniquesDraft and negotiate contractual and commercial agreements in line with company policyRepresent Etihad at client meetings and external industry eventsLead strategy for new station/territory development and act as the primary point of contact for GSA partners where applicableLead country or area commercial projects as assignedCoach and mentor new Sales Representatives joining the team, including onboarding, training and client visit supportExecute a structured sales activity plan using available tools, data and insights from Sales Strategy and PlanningAnalyze market potential to identify and convert sales opportunities into revenueMaintain accurate and current customer data in Etihad's CRM system
Education & Experience
Bachelor's degree with a minimum of 4 years of relevant sales experienceAirline industry sales experience is requiredStrong commercial and analytical skills, with relevant market experienceDemonstrated ability to lead, coach and mentor team membersStrong stakeholder management skills across departments, regions and HQ functionsAbility to represent the country/station, including collecting, structuring and presenting information to varied audiencesA combination of sales acumen, customer service excellence and industry knowledge to effectively represent the airline and drive revenue growth Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.