About this role
Accountabilities:
Manage and monitor pool component availability to ensure timely support of operational and fleet requirements.
Coordinate and follow up on pool demands, exchanges, and replenishment activities, ensuring materials are supplied in accordance with agreed contractual service levels.
Monitor all pool orders and transactions, ensuring accurate system updates, effective tracking, timely follow-up, and closure of outstanding requirements.
Monitor and prioritize critical and AOG requirements, coordinating with suppliers and relevant internal stakeholders to minimize operational disruption.
Liaise closely with suppliers, Logistics, Stores, Planning, and other internal stakeholders to ensure the timely movement and delivery of pool components.
Manage and monitor the timely return of unserviceable and off-coming components to pool suppliers, ensuring compliance with contractual return timelines and documentation requirements.
Monitor supplier performance against contractual KPIs and service-level agreements, identifying performance gaps and escalating recurring issues as required.
Ensure all pool activities and transactions are performed in accordance with applicable contractual terms, internal procedures
Review and support the resolution of pool-related discrepancies, overdue returns, penalties, additional charges, and supplier queries, escalating matters where necessary.
Maintain accurate records and provide appropriate reporting on pool availability, open orders, overdue returns, AOG requirements, supplier performance, and key operational risks.
Education & Experience:
Technical diploma, college degree or equivalent work experience in aviation.Minimum of 3 years related industry experience in the field of aviation related to aircraft spares management in an airline or an aviation company with an International business exposure and experience. Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
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