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Private Dining Coordinator - Eataly Flatiron @ Eataly North America

USOnsiteFull-timeJob reference REF6050M
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About this role

The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Event Coordination & Guest Communication

Respond to private dining and event inquiries in a timely, polished, and professional mannerSchedule and conduct site visits and walkthroughs with potential clientsAssist in preparing proposals, contracts, and BEOsSupport client communication pre- and post-event (menus, timelines, headcount, etc.)Administrative & Platform Support

Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)Help track deposits, payments, and required documentationCoordinate details with culinary and service teams to ensure accurate event planningPrepare printed menus, signage, and event collateral as neededDay-of Event Support

Assist with event setup and breakdown alongside FOH and BOH teamsGreet clients and serve as their on-site point of contactLiaise between client and service team to ensure expectations are metMonitor service flow and timelines to support smooth executionReporting & Feedback

Support post-event recaps and feedback collectionLog guest feedback and identify trends for continuous improvementCommunicate regularly with the Private Dining Manager and Corporate Coordinator 2+ years of experience in private dining, catering, events, or a related hospitality fieldStrong interpersonal and written communication skillsExceptional organization and attention to detailAbility to thrive in a fast-paced, guest-facing environmentProficiency with Microsoft Office; experience with Tripleseat, Reposite, SevenRooms a plusFlexible availability including evenings, weekends, and holidays, based on event needsPassion for Italian food, hospitality, and creating memorable guest experiencesJob Requirements

Ability to stand/walk for up to 4 hoursAbility to lift up to 25 lbsFlexibility to support events across multiple NYC locationsCompensation: This position pays a base rate of $25–$28 per hour + Commission

Benefits and Perks

Medical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Skills

Restaurant ServiceSalesMid-Senior LevelHospitality

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