About this role
Job summary
An exciting opportunity has arisen for a vibrant, confident person to join our team as Administration Support for our Sterile Service Unit at Ipswich Hospital
The post involves carrying out general administrative duties in a busy office environment as well as supporting the management in team admin and taking part in audit.
Experience with surgical instruments would be advantageous, however if you do not have knowledge, training will be provided.
If you have established administrative skills, with an interest in surgical instruments and have a desire to help make a difference to our patients, we want to hear from you.
Main duties of the job
Deal with external and internal queries. This may include providing complex or sensitive non-clinical information. Pass on messages as appropriate to the relevant person in a timely way. Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person. Assist in developing, maintaining efficient electronic and manual filing systems. Responsible for the maintenance of accurate data on hospital systems as appropriate. Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained. Support other team members to undertake the full range of administrative/secretarial activities.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Previous administrative role Working collaboratively as part of a team Advanced IT Systems including - Microsoft Office Experience of communicating with a range of people both within and external to the organisation
Desirable
NHS experience Experience within relevant work area. Experience of working with members of the public Supervision/co-ordination of other team members
Qualifications Essential
GCSE grade 5/C or equivalent in English and Maths NVQ level 3 in administration/secretarial or equivalent experience
Knowledge Essential
Confidentiality and Data Protection Customer service
Desirable
NHS Knowledge of relevant work area
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Ipswich Hospital
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)