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Desktop Support @ TEKsystems

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About this role

DescriptionOur client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Each district is comprised of a team of junior network specialist and network specialist who contribute to the software and hardware troubleshooting of equipment which includes but is not limited to: Chromebooks, PCs, Windows Devices, Smart Boards, iPads, and various other classroom technologies. Having prior experience troubleshooting classroom technologies is a plus. This candidate will report to a Managed Information Technology team lead who supports the district and its staff members. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills. The environment will require this person to work well with end users of the school district as well as district executives such as the Director of TechnologyThis individual will be responsible for various hardware and software troubleshooting within a windows environment. A portion of this role will be to support classroom technologies such as chrome books, projectors, smart boards, etc. This candidate will need to have strong Desktop Support experience as well as general knowledge of Network Principals. For example, this candidate will need to be able to troubleshoot over a network or any network related concerns. Familiarity with IP addresses as well as Cisco Routers and Switches. This candidate will need to be comfortable with Active Directory especially adding and deleting users. In addition to having strong technical skills, they will need to have excellent communication and inter-personal skills in order to work well with the faculty and staff of the schools.The following experience is strongly encouraged for this assignment:-Proficient in Windows XP/Windows 7-Experience with VMware/server virtualization-Ability to install network operation systems and perform simple upgrades to the network-Able to troubleshoot network systems-Have advanced knowledge on troubleshooting desktop systems-Have advanced configuration and management of windows software-Configure and manage network based user profiles (Active Directory or other Directory Service tools)-General network experience with printers/routers/adding users/grouping-Server Hardware configuration-Manage switch configuration and troubleshooting-Implementation of patch implementations of individual NOS-LAN/WAN experience-Basic knowledge and support of SAN environments-Support of virtual server environment-Advance knowledge of troubleshooting email-Advanced knowledge of workstation setup and installs.SkillsDesktopTop Skills DetailsDesktopAdditional Skills & QualificationsCNA and other certifications not necessary.SMART QUESTIONS:-What information does IP Config pull?-How would you use PING-What is your experience with Cisco Routers and Switches-What is your experience with Wireless Networking-What experience do you have with Active DirectoryExperience LevelIntermediate Level Job Type & LocationThis is a Contract position based out of White Plains, NY. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of White Plains, NY. Application DeadlineThis position is anticipated to close on Oct 27, 2026. Workplace TypeThis is a fully onsite position in White Plains,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

desktop supportwindows administrationactive directorynetwork troubleshootingvmwareserver virtualizationcisco routers and switcheslan/wannetwork operationsprinter supportuser configurationswitch configurationpatch managementworkstation setupemail troubleshooting

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