About this role
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!
Join us as a Slots Host in our Feltham Club offering a 20 hour contract which will include evening and over-night shifts. Please ensure you are available for evening and night shifts when applying for this role.
The Role You’ll Play
As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and moreThrive App – for your mental wellbeing approved by the NHSBuzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition SchemeBuzz Learning, our digital learning platform with access to 100s of online coursesIn-house Training – Fire safety, Food safety 1 & 2, COSHH and moreAccess to Trained Mental Health Advocates for advice on your mental wellbeing4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)Staff discount 50% off bingo tickets, food & soft drinksRefer a Friend SchemeLife AssurancePension Scheme Your Responsibilities as Part of Our Team
Demonstrating how to enjoy the games on offerProviding new member tours with a clear, exciting and engaging explanation of what's on offerMaintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant partiesPlaying a part in securely collecting money from the machines on a daily/weekly basisEnsuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We’re Looking For
You can build a strong rapport with Customers and are always polite and engagingYou can tailor your approach when speaking to different CustomersYou go the extra mile for your Customers and ColleaguesA basic knowledge of gaming environments is beneficial for your roleA positive approach to daily tasks and commitment to meeting your targets Applicants must be 18+