About this role
Direct customer interactions:
• Welcomes and assist the customers in a friendly, professional and Miele like manner • Provides detailed product information, active product demonstrations and recommendations • Processes sales transactions and handles payment • Takes care of stock incl. replenishment • Handles customer complaints and returns • Stays up to date on product knowledge and current promotions • Makes sure to reach own budget. • Takes care of successful event execution together with Store Manager and the rest of the team • Helps to ensure that Miele store always appears clean, neat and up-to-date. • Follows the campaigns and guidelines published by own retail.
Others
• Has an interest in sales and events around the products. • Supports other departments in Miele to promote sales in Own Retail, and Miele in general • Is at member of the team in reaching the budget