About this role
• To make frequent visits to OEMs / EPCs / end customers and engage with them continuously • To make customised presentation on our products • To prepare budgetary offers and support customers during pre-tendering stage • To study the RFQ/Enquiry/specifications, contract terms & conditions and give inputs to RAC to prepare techno - commercial offer • To provide optimized pump selection to the customers and increase the winning chances • To analyse the price level and submit competitive pricing proposals • To attend meetings with customers to resolve technical and commercial queries related to the project proposal • Keep track on upcoming projects in GI segment • Ensure leads and opportunities are periodically recorded in C4C and status to be updated • To provide accurate order booking forecast • Monitor the performance of dealers and review them at periodic intervals. • Identify potential dealers to replace ineffective dealers if applicable and tap the white spots. • To review the purchase orders and communicate the finalized commercial terms to TSS / Contract Management • Attend kick-off meeting with customers along with RAC / CM for project orders • Periodic monitoring of the project orders and report risks to mitigate the risk impact • Coordinate with Contract Management and initiate periodic meetings with customer to discuss on the execution status of the orders on hand • Ensure payment collection as per contract • Coordinate with the Branch coordinator for the respective segment for understanding the market size, • To coordinate and monitor customer complaints on warranty and other related issues and ensure timely closure • To identify new business opportunities for enhancing our existing product basket • Coordinate with RAC on pre and post order activities for market study, new product development and new applications. • Ensure all the ISO processes, agreements and instructions are adhered to with respect to C4C & Indenting