About this role
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Sr Analyst, Supplier Operations serves as a vital technical and operational partner driving the success of online merchandising and marketplace operations. Combining expert-level data analytics with hands-on supplier support, this role leverages SQL and Google BigQuery to navigate massive, complex item datasets, optimize fulfillment configurations (Ship-to-Customer and Ship-to-Store), and execute key data strategies for major system rollouts, including Mirakl. Beyond backend data mastery, the Senior Analyst acts as a primary operational liaison for external partners—managing ticketing workflows, troubleshooting complex system issues, and empathetically resolving high-stakes supplier escalations. Partnering closely with Merchandise Planning Managers and Online Merchants, you will translate enterprise-scale data into actionable business solutions, drive process efficiencies, and elevate overall supplier engagement to maximize sales and profitability.
Key Responsibilities:
• 30% Partner with Merchandise Planning Managers and Online Merchants to analyze business drivers, provide insightful assessments and execute strategies to achieve business objectives. • 40% Track and measure business performance via execution of key daily, weekly and monthly reporting; seek out opportunities to continuously improve reporting efforts. • 30% Contribute to projects and new initiatives with further strategic business objectives.
Direct Manager/Direct Reports:
• Position reports to Sr Manager, Merchandise Planning-Online • No direct reports
Travel Requirements:
• Typically requires overnight travel less than 10% of the time.
Physical Requirements:
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. • No travel required
Minimum Qualifications:
• Must be eighteen years of age or older. • Must be legally permitted to work in the United States.
Preferred Qualifications:
• Expert-level proficiency in SQL and Google BigQuery (GBQ) is required, with proven experience manipulating and querying massive, enterprise-scale datasets. Experience using Python for data analysis or automation is a strong plus. • Hands-on experience executing data strategies for complex system rollouts or platform integrations, preferably with enterprise e-commerce tools like Mirakl or similar marketplace solutions. • Strong background in supplier-facing operations and ticketing workflows, with a proven ability to troubleshoot complex issues and manage high-stakes, sensitive partner de-escalations with empathy and tact. • Familiarity with e-commerce fulfillment dynamics, item-level data structures, and configuration models such as Ship-to-Customer (STC) and Ship-to-Store (STS). • High degree of intellectual curiosity with a holistic "systems thinking" mindset—able to understand how interconnected enterprise systems interact rather than analyzing isolated data sets. • Demonstrated ability to build business models and translate heavy technical data into clear, actionable reporting using tools like SQL, Tableau, and Excel to influence cross-functional leadership. • Exceptional organizational skills with a track record of independently prioritizing daily operational ticketing, live troubleshooting, and long-term strategic project deliverables in a fast-paced environment. • Bachelor’s degree or MBA (or equivalent work experience) in Retail, E-Commerce, Supply Chain, Business Analytics, or Corporate Consulting.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 4
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• None
Preferred Leadership Experience:
• None
Certifications:
• None
Competencies:
• Action Oriented • Collaborates • Drives Engagement • Communicates Effectively • Customer Focus • Drives Results • Manages Conflict