About this role
HR Data Analyst Supervisor
Job Description: The GCC HR Data Analyst Supervisor will oversee day-to-day HR Data & Analytics delivery within the Global Capability Center, ensuring accurate, timely, and consistent reporting, data validation, compliance support, and analytics operations across regions and functions. The role combines team supervision, quality assurance, stakeholder coordination, and process improvement to support standardized and scalable global HR analytics services.
Your Responsibilities: 1. Team Supervision & Work Coordination
• Supervise GCC-based HR Data Analysts, coordinating workloads, priorities, deadlines, and deliverables. • Review team outputs for accuracy, completeness, and compliance with global reporting standards. • Provide coaching and guidance to strengthen technical and analytical capabilities. • Monitor service quality, resolve operational issues, and escalate complex requests and delivery risks.
2. HR Analytics & Reporting
• Oversee recurring reports, scorecards, dashboards, data extracts, and ad hoc reporting requests. • Support workforce data analysis across regions, business units, functions, locations, and employee populations. • Track incoming requests, delivery status, and timelines to ensure consistent service delivery. • Prepare analysis-ready datasets and summaries for review by senior People Analytics stakeholders. 3. Data Quality & Compliance Support
• Oversee data validation, quality checks, reconciliations, and reporting accuracy.
• Investigate data discrepancies, document root causes, and coordinate resolution with HRIS, HR Services, Global Technology, and data owners.
• Supervise data preparation for audits, regulatory reporting, employment equity, pay reporting, and other compliance requirements.
• Maintain supporting documentation and ensure sensitive data is handled in accordance with privacy and governance standards.
4. Tools, Documentation & Process Improvement
• Oversee first-level support for HR analytics tools, dashboards, survey platforms, and user access requests.
• Maintain and improve standard operating procedures (SOPs), reporting guidelines, QA checklists, and process documentation.
• Identify opportunities to standardize processes, reduce manual effort, and improve reporting efficiency.
• Ensure consistent application of global data definitions, reporting templates, and governance practices.
5. Stakeholder Collaboration
• Serve as the primary day-to-day liaison between GCC analysts and the global People Analytics team.
• Partner with senior specialists and cross-functional teams to align priorities, reporting standards, and delivery expectations.
• Communicate progress, risks, recurring data issues, and improvement opportunities to relevant stakeholders.
• Escalate complex, sensitive, or executive-level requests to the appropriate senior team members.
: Your Profile:
• Bachelor’s degree in Business, Analytics, Human Resources, Economics, Data Science, Information Systems, or a related field, or equivalent professional experience.
• Minimum 4 years of experience in analytics, reporting, HR data, HR operations, or related data support roles.
• Experience coordinating work, mentoring analysts, leading projects, or supervising team members.
• Experience managing recurring reports, data extracts, quality checks, and ad hoc reporting requests.
• Strong Microsoft Excel skills, including formulas, lookups, pivot tables, data validation, and reconciliation.
• Familiarity with HR systems, HRIS/HCM platforms, workforce data, and employee lifecycle processes.
• Working knowledge of data privacy, sensitive data handling, and reporting governance.
• Experience with reporting and data visualization tools such as Power BI or Tableau is preferred.
• Familiarity with SuccessFactors/Employee Central and employee survey platforms such as Qualtrics is an advantage.
• Experience maintaining SOPs, QA checklists, data dictionaries, and reporting documentation is preferred.
• Strong attention to detail and commitment to data accuracy and quality.
• Ability to manage multiple priorities, deadlines, and stakeholders in a global or shared services environment.
• Strong communication and collaboration skills when working with technical and non-technical stakeholders.
• Demonstrated ability to coach team members, resolve operational issues, and drive process improvements.
• Ability to work effectively with global teams and ensure consistent, high-quality service delivery.