About this role
As our Sales Engineer, you will be working in a highly customer facing role, providing pre sales support and guidance to our customers. Collaborating with field sales and channel sales teams to recommend and develop customer solution. As the SE you will work in a consultative fashion and is looked to as an expert in his/her field by the account team, channel partners and customers.
Provide pre-sales assistance for sales opportunities to customers and partners. Including installations, troubleshooting and training of our productsRefine and research technical requirements of the opportunityCreate solutions and articulate the benefits of our productsWork closely with customers in the design and implementation/integration of our productsUnderstand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design
Experience working in an IT security businessYou must have pre sales experience and excellent technical knowledge within networking and/or securityExperience with conducting presentations and demonstrations/POCsExcellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM ProductsEmail Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM productsTroubleshooting skills and experienceAble to create excellent relationships with your customers and internally across internal teams - Systems Engineering, Marketing, Professional Services etc…Exemplary communication and interpersonal skillsA willingness to be challenged and a strong desire to learnSecurity certifications, CISSP, CISM, Security+, CEH, etc. are a plus All your information will be kept confidential according to EEO guidelines.