About this role
Lab Supervisor II
The Lab Supervisor II will supervise and coordinate the technical operations at Freestanding Emergency/Urgent Care Facilities to ensure that accurate and timely laboratory services are provided to assist physicians in the diagnosis and treatment of patients. Develop and implement policies and procedures for assigned area. Ensure compliance with Shands Jacksonville Policies and Procedures. Provide supervision and leadership to the staff. Work closely with other supervisors to coordinate laboratory functions. Prepare and manage assigned cost center budget. Schedule staff and make workstation assignments. Work as a technologist when necessary to perform testing. Ensure all regulatory, licensing and accreditation requirements are fulfilled for assigned areas. Perform all assigned duties in a caring and professional manner to serve as a model to create an environment where the patient and the customer are of primary importance. Travel between sites as needed and on a regular schedule.
POSITION RESPONSIBILITIES
Supervises of the day-to-day technical operations of assigned facilities to maximize service while minimizing costEnsure that accurate, adequate laboratory services are provided timelyUse knowledge, experience, and imagination to implement change and improvementsTravel between labs as needed and on a regular basisOversee the receipt and acceptance or rejection of lab specimensPerform waived, moderate to high complexity procedures in hematology, chemistry, microbiology, serology, immunohematology, histocompatibility, histology, cytology and molecular areas of laboratory for the analysis, treatment and diagnosis of diseaseOperate and maintain complex laboratory analyzersMake independent decisions to report normal and abnormal test results. Manage blood product inventory, test system reagents and lab suppliesIn concert with the CLIA Lab Director, and CLIA Technical Supervisor to monitor and revise the Laboratory Quality PlanImplement quality and service improvementsReport and respond to all technical laboratory incidents, errors or complaints in a timely mannerFunction as a delegated CLIA Technical Consultant and General Supervisor to ensure all regulatory, licensing, safety and accreditation requirements are fulfilled for assigned cost center including proficiency testing, quality controls, method verificationWrite, review and implement cost center policies and procedures for approval by the CLIA Lab Director (technical policies) or administrative director (non-technical policies)Ensure that Shands Jacksonville polices are enforced. Perform personnel actions including hiring recommendations, performance evaluations, initial training, competency assessments, remedial and disciplinary actionsOversee and complete payroll functions. Schedule staff and make workstation assignments.Ensure that laboratory staff are supported and prepared to serve our customers. Develop self and individuals to optimize effectiveness. Assist with and monitor student educational activities.Represent laboratory management in meetings and on committeesWork cooperatively with others to achieve organizational goalsPerform all assigned duties in a caring and professional manner, serving as a model to create a customer focused environmentPrepare, implement, and control the cost center budget in conjunction with the Laboratory Administrative DirectorEvaluate analyzers, software and test systems for capital purchase, lease and reagent rental agreements.Communicate effectively with administration and LeadershipFollow and enforce all company policiesParticipate in monthly governing board and quarterly quality assurance meetingsEnsure adherence to all law and regulations regarding employment, affirmative action, HIPAA, safety and drugsRotate weekend supervisor call coverageAttend staff meetings and complete mandatory trainingAdhere to dress code, core values, policies & procedures, time & attendance guidelines and confidentialityPerform all other duties assigned by management within job specifications COMPETENCIES
Excellent interpersonal and communication skillsAbility to work well under pressure to complete deadlinesDemonstrate appropriate computer skillsTechnically competent in principles and procedures of assigned laboratory disciplinesUnderstanding of laboratory regulatory issuesQuality focus
REQUIRED EDUCATION
Bachelor’s degree in health care administration, business administration, or a related field is preferred. Master’s Degree is preferred.
REQUIRED SKILLS
Ability to effectively interact with customers to understand their needs and explain dataMicrosoft OfficeDemonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.Written communication
REQUIRED EXPERIENCE
Must have experience to meet CLIA requirements for Technical Consultant and General Supervisor (dependent on credentials) 5 or more years’ experience as a TechnologistPrevious supervisor experience preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Licensed as a Clinical Laboratory Supervisor in at least Chemistry, Hematology, Microbiology and Immunohematology (Blood Bank)ASCP or AMT certified as a Medical TechnologistNational certification from ASCP Board of Certification (BOC) for assigned work areas preferredCPR Certification required.Exceptional communication skills and leadership skills are required.Solid work history.
PHYSICAL DEMANDS
This job operates in a healthcare setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position would require moderate noise from phones, computers, printers and medical equipment. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting and supporting patients.
Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.