About this role
The Clinical Manager is responsible for the leadership and management of the non-physician clinical staff at an MUSC ER & Urgent Care a satellite department of the MUSC Columbia Downtown hospital (https://euc.muschealth.org/locations/garners-ferry/). Our hybrid ER/Urgent Care model allows us to courtesy bill low acuity patients at urgent care rates. The Clinical Manager works in concurrence with the Program Director and Hospital Partner to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Clinical Manager is expected to provide an environment that encourages teamwork, continuous improvement, and is patient centric.
You will be a great fit for this role if you have:
RN licenseAt least 5 years of experience as an RN in the Emergency Department or at a Freestanding Emergency Room2 years of formal or informal nursing leadership experienceManage and support non-physician clinical staff in collaboration with the Program Director, Medical Director, Hospital, and Intuitive leadership, including recruitment, onboarding, scheduling, training, mentoring, evaluations, and performance management. Support quality improvement, regulatory and accreditation readiness, compliance with Hospital policies and applicable requirements, and quarterly reporting on site performance. Promote a positive workplace culture, patient satisfaction, community engagement, and a welcoming, respectful, and clean environment for patients, families, and staff. Participate in applicable committees and other activities as requested.
BSN RequiredMinimum of 5 years of experience in nursingMinimum of 2 years of experience in management or charge nurse experience within the emergency departmentUnrestricted registered nursing license (Multi State or SC)Current ACLS certificationCurrent PALS or ENPC certificationLeadership.Personal Effectiveness/Credibility.Thoroughness.Time ManagementStrong, clear, and precise verbal and written communication skillsStrong relationship management skillsAbility to work collaboratively across multiple organizationsHighly motivated individual with demonstrated initiative, independence, and curiositySelf-driven, with an ability to work well under pressure and respond to shifting prioritiesAbility to manage multiple projects simultaneouslyEthical Conduct.Patient/Client Focus.This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, and crouching.
WORK ENVIRONMENT
This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Incumbent will be required to work at any facility and be responsible for their own transportation.
Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.