About this role
Provide advanced troubleshooting through proven technical expertise Identifies opportunities for automation and delivers outcomes that would significantly improve quality, time to market and operational efficienciesInnovates to optimize the change, incident and problem queues to meet and improve SLAsIdentifies and delivers technical and process improvements that helps in significantly improving availabilityRepresent the team in change, incident and problem management callsDrives in defining and implementing Standard Operating ProceduresHelps define hardware, software, and configuration standardsDevelop workflows, process and programmable automation proceduresProactively identify gaps, risks and issues and navigates organizational structure to resolve them.Leverages understanding of Intuit’s business and operational direction in designing networks or transition planning in support of Intuit’s changing business dynamicsCrafts and lab tests network prototypes to ensure proof of concept, design integrity, and production/build readiness. Works with various stakeholders to ensure alignment on the design proposals.Prepares High Level and Low Level Designs that translates business requirements to technical and process flowsParticipate in on-call rotation schedule.
Bachelor's Degree and 12+ years of related experience in a high-capacity, high-impact online environment Strong working knowledge of Cisco ACI (Application Centric Infrastructure) and/or other Software Defined NetworkingExperience with Python or Perl scripting languages is a mustProven record of automating network operational tasksWorking experience on Cisco Iron port proxy is preferredExperience in designing and supporting expansive cloud and hybrid-cloud networksExpertise with Cisco ASA, Juniper SRX and F5 load balancersStrong skills with Nexus 7k, 5k and 2k switches Proven ability to manage large, highly visible infrastructure projects to completionExcellent written, verbal, and presentation skills. Strong organizational and leadership skills. Ability to influence and drive consensusHands-on experience troubleshooting complex n-tier web applicationsExpertise in implementing and operationalizing ITIL processesExperience with low-level infrastructure testing, performance analysis and troubleshooting toolsExpert knowledge TCP/IP, SSL Certificate Management, DNS, DHCP, operating systems, and applications data flowsIn depth knowledge on configuring and optimizing Network device monitoring and alertingCertifications in one or more of the following: CCIE, CISSP, CCNP and CCNAIn-depth knowledge of modern and trending network monitoring and administration toolsUnderstanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrityLinux and Windows specific systems knowledge, administration experiencePrioritizes and performs a variety of concurrent tasks with minimal direction or supervisionAbility to have constructive debates to reach the best outcome for Intuit
All your information will be kept confidential according to EEO guidelines.