About this role
As AppOps Engineer you will focus on the day-to-day operations of our rapidly expanding web-based offerings, ensuring service scalability and reliability.Responsible for driving operational excellence for the connected services that a business offers to its customers.Apply your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiencesAnalyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offeringsIncludes creating, developing & managing the deployment architecture for the applicationDeveloping the monitoring architecture and implementing monitoring agents, dashboards, escalations and alertsDeveloping and driving incident management processes, playbooks and stakeholder communication mechanismsOverseeing change management & configuration management operating mechanismsYou would need to be a part of a rotating on call schedule where you will be the POC 12x7Driving root cause analysis (RCA) and risk management processesDriving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide
Mandatory Skills:
Strong knowledge/experience in AWS or any Cloud Computing, Chef/Puppet/Salt configuration management system and Python/Perl Coding.Required skills in Apache/Tomcat Web Server, JBoss, RedHat Linux, MysqlMonitoring tools (Wily, NewRelic, Splunk etc) setup and configurationTrouble shooting production issuesPerformance tuning of App/Web tierEnd to End System Administration
All your information will be kept confidential according to EEO guidelines.