About this role
Are you passionate about cutting-edge semiconductor technology and want to work in an environment where software meets hardware at the highest level? As part of our software support team at IMS, you will be responsible for deploying and integrating our multi-beam mask writer software in high-tech fabrication plants around the world — directly at the sites of the world's leading chip manufacturers. You will continuously support the automation and optimization of these tasks, drive project ownership, and contribute to improving our tools and processes. If you thrive in hands-on, international environments and enjoy solving complex technical challenges, we want to hear from you.
Your responsibilities:
Deploy and integrate our multi-beam mask writer software at IMS and on customer sitesPrepare tool-specific configurations and perform regular software and configuration upgrades on customer and IMS tools and testbenchesConduct FAT (factory acceptance tests) including full documentationTroubleshoot issues by analyzing data, identifying root causes, and proposing solutionsReport troubleshooting activities, observations, test outcomes, and proposed solutions via Jira ticketing systemProvide expert support to onsite engineersDrive ongoing improvement, automation, and optimization of team tasksCollaborate closely with R&D engineers and other stakeholders to develop best solutionsCreate technical documentationTake ownership of projects and work independentlyFulfill on-call duties (one weekend every two months) A technical degree (e.g., computer science, electrical engineering, physics) or at least 3 years of relevant technical experienceVery good knowledge of Linux-based operating systems (understanding of system architectures)Solid understanding of networking fundamentalsAnalytical thinking and the ability to tackle complex challengesResilience and the ability to perform well under pressureFlexibility and willingness to travel a few times per year (up to one month per trip)A hands-on mentality and customer-oriented thinkingStrong communication skills and a collaborative mindsetA proactive approach and the ability to work independentlyVery good spoken and written EnglishWillingness to work in a clean room environmentGit experience is of advantageBasic knowledge of Python or other programming languages would be beneficialBasic data base skills are also a plus
What you can look forward to:
Travel: The chance to travel to international branches and customer sitesLeading Edge & High-Tech: The privilege of working in high-tech fabs at the world's leading chip manufacturers. Gain deep knowledge of our multi-beam mask writer hardware and software architecture through deployments, integration, and troubleshooting.Career & Development: Exciting opportunities to grow professionally and personally - in an international environmentTeam Culture: Dynamic, collegial and open to new ideas - together we are writing the futureFlexibility: Flexible working hours, the option to work from home and workationCatering: Subsidized canteen, fresh fruit and drinks right in the officeMobility: Shuttle bus for a comfortable journey, free parking spaces, e-charging stations for cars and motorcycles, bicycle parking spaces with e-bike charging stationHealth & well-being: Company doctor and psychologist - support for your healthBonus program: All employees benefit from our success - together we achieve moreJob bike: Environmentally friendly commuting and staying fit - with us you can lease your bike at a reasonable priceEvents & team building: Summer party, business run, cool team events - we celebrate our successes togetherEmployee discounts: From car washes to wellness days - benefit from many discounts
With us you will receive an attractive annual gross salary from 50.000,- € (plus bonus, KV Metallgewerbe). Depending on your experience, this can also be higher.
No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.
We are committed to equal opportunities and want all applications to be assessed with an open mind. You are welcome to remove your personal information such as age, origin etc. from your CV. We don't need a photo either. This way we can concentrate on the essentials: your qualifications and experience!