About this role
Salary: £36,000 - 42,000 per year
Requirements: At least three years of hands-on experience working for an MSPStrong 2nd/3rd line support and troubleshooting skillsExperience handling technical escalationsConfident communication with clients and colleaguesAbility to work independentlyFull UK driving licenceBased within reach of Edinburgh and the Lothians for client visitsPractical experience with Microsoft 365, Entra ID, Active Directory, Intune, Windows Server, Group Policy, networking, DNS, DHCP, firewalls, switches, routers, VPNs, virtualisation, backup and recovery, and endpoint and infrastructure securityMicrosoft certifications are welcome; practical experience is valued more highly Responsibilities: Provide hands-on 2nd/3rd line support across varied client environmentsAct as an escalation point for other engineersWork on infrastructure migrationsInvestigate unfamiliar problems, identify root causes, use available resources and take ownership through to resolutionVisit clients as required, typically 1–2 days per week Technologies: Active DirectorySupportMicrosoft 365SecurityWindowsOffice 365 More:
We are an established MSP based in Edinburgh, serving clients across Edinburgh and the Lothians. This home-based role offers a salary of £35,000–£42,000 depending on experience, with client visits typically 1–2 days per week as required. We support relevant professional accreditations and courses. Our team is described as approachable and down to earth, and people placed with us have spoken positively about their experience.
last updated 41 week of 2026