About this role
Salary: £25,000 - 27,000 per year
Requirements: Experience in a role involving regular delivery or movement of equipment, ideally in an IT or technical environmentStrong organisation and time-management skillsGood attention to detailConfident and approachable customer-service styleAbility to balance hands-on responsibilities with accurate administrationProactive attitude and willingness to take ownershipAbility to travel regularly across multiple onsite locations Responsibilities: Deliver and collect IT devices across multiple onsite locationsPrepare devices for deployment, including completing builds where requiredInstall and set up equipment for end usersProvide a friendly and professional handover experienceReceive and organise incoming IT equipmentLiaise with couriers about deliveries, collections and returned equipmentAccurately log, store and track IT assetsSupport quarterly inventory counts and asset reconciliationKeep the workshop organised and maintained to a high standardUpdate ITSM systems with delivery statuses, asset information and user interactionsRespond to end-user queries about device delivery, collection and setup Technologies: SupportITSMHardware More:
We are hiring an Onsite Support Analyst to join our team in Leeds, with a salary of £25,000–£27,000 per year. We provide private healthcare, a pension, 25 days of holiday rising to 30 over five years, group life insurance, income protection, gym discounts, an Employee of the Quarter scheme, an employee referral programme and other benefits. At XMA, we help organisations achieve more through technology and aim to create a workplace where people can grow, belong and do their best work. You will join a customer-focused team dedicated to solving problems, delivering outcomes and building trusted relationships. We are committed to an inclusive workplace where everyone is respected and supported to develop and succeed. As a Disability Confident Leader, we offer a Guaranteed Interview Scheme to candidates with a disability who meet the essential criteria and consider reasonable adjustments throughout recruitment and employment.
last updated 41 week of 2026