About this role
Salary: £36,000 - 36,000 per year
Requirements: 3 to 4 years experience as a 1st or 2nd Line IT Support EngineerEducation sector experience preferredEligible to work in the UKExperience administering Microsoft 365, SharePoint and MS TeamsExperience with MDM tools such as Intune or similarGoogle Workspace experience desirableKnowledge of Windows Server, Active Directory, DNS and DHCPBasic networking troubleshooting knowledge, including wireless access points, LAN/WAN, TCP/IP, VLAN and VPNExperience supporting Windows end-user devices, laptops, desktops, iPads and tabletsAbility to install, configure and deploy hardware and softwareExperience supporting media and audiovisual equipment, such as smart boards, projectors and interactive displaysKnowledge of firewalls, antivirus, web filters and security policiesVOIP communications or telephony support experienceExcellent communication and organizational skills, with a proactive approach Responsibilities: Provide 1st and 2nd Line IT support to up to 800 members of staff across two schoolsSupport end-user devices, hardware, software and media/audiovisual equipmentHandle basic networking troubleshootingWork alongside our hands-on IT Manager; 3rd Line networking tickets are managed by an external MSP Technologies: Active DirectoryHardwareSupportLANMicrosoft 365MS TeamsSecuritySharePointTCP/IPVPNWebWindowsOffice 365CiscoFirewallNetwork More:
We are recruiting a permanent IT Support Engineer for a role shared between two schools: four onsite days per week in Clapham and one in Belgravia, London. During term time, the role is onsite Monday to Friday, generally 8:00am–5:00pm with some flexibility on start time. During school holidays, hours are reduced to 8:30am–4:00pm, with flexibility to work from home. The salary is £36,000 plus benefits, including 25 days holiday plus eight bank holidays, free lunches, free car parking, a pension, training and career progression opportunities, and a yearly salary review.
last updated 41 week of 2026