About this role
Salary: £? - ? per year
Requirements: Proven hands-on experience administering and supporting Infor M3Strong understanding of M3 business processes and modulesExperience supporting Finance, Procurement, Inventory and Supply Chain functionsExperience with Infor OSPractical experience with M3 APIs and system integrationsExperience managing M3 user security, roles and access controlsGood understanding of ERP master data managementStrong troubleshooting and problem-solving skillsExcellent communication and stakeholder management skillsExperience working with external software vendors and support partnersAdvanced Microsoft Excel skillsManufacturing, FMCG or distribution experience is advantageousExperience with EDI platforms and integrations is advantageousSQL querying and reporting experience is advantageousExperience with IBM Planning Analytics / TM1 is advantageousExperience with Power BI or similar reporting platforms is advantageousUnderstanding of database structures and ERP data models is advantageousExperience supporting ERP upgrades, implementations or transformation projects is advantageousKnowledge of Infor Data Lake and associated reporting technologies is advantageousLogical and analytical problem-solving skills, strong attention to detail and a customer-focused approachAbility to work independently, take ownership of issues and communicate effectively with technical and non-technical stakeholdersProactive approach and genuine interest in continuous improvement Responsibilities: Administer, maintain and support our Infor M3 ERP environment and associated applicationsManage user accounts, security roles, permissions and access controlsMonitor system performance, availability and data integrityInvestigate, troubleshoot and resolve M3-related incidents and user issuesAct as the primary point of contact for business users requiring M3 supportWork with third-party support partners and software vendors to resolve complex issuesPrioritise and manage support requests to minimise business disruptionConfigure and maintain M3 system settings, workflows and business rulesSupport system upgrades, patches, testing and release activitiesMaintain accurate technical and functional documentation, procedures and user guidesMaintain appropriate controls for system security, user access and data integritySupport ERP audit and compliance requirements and maintain effective ERP governance processesSupport integrations between Infor M3 and other business systems, including troubleshooting interface issuesSupport M3 APIs, integration processes and EDI transactionsWork with internal IT teams and external technical partners to resolve interface issuesSupport development and enhancement activities delivered by vendors and third-party partnersProvide functional support across Finance, Procurement, Sales Order Processing, Inventory Management, Supply Chain, Production Planning and ManufacturingTroubleshoot transactional and process-related issuesAnalyse business requirements and translate them into practical ERP solutionsIdentify opportunities to improve business processes through better use of M3Bridge business users, IT teams and external technical partners, providing guidance and support across business functionsSupport ERP reporting requirements and business intelligence initiativesAssist with data analysis and data quality activitiesMaintain master data governance and control processesSupport data migration, validation and reconciliation activitiesDevelop and maintain reporting solutions using available M3 and associated toolsMaintain a stable, reliable and highly available M3 environment and provide prompt resolution of user issuesSupport critical Finance, Supply Chain and Operations processesIdentify and deliver system and process improvements, improve integrations and reporting, and maintain ERP documentation and governance standardsBuild strong relationships with business users, IT teams and external partners Technologies: Business IntelligenceERPExcelIBMSupportPower BISQLSecurityTM1 More:
We are seeking an experienced Infor M3 ERP Administrator to take ownership of the day-to-day administration, support, maintenance and continuous improvement of our Infor M3 environment. This key role within our IT and business applications function serves as the primary technical and functional contact for users across Finance, Supply Chain, Procurement, Operations and IT. The role suits an experienced Infor M3 Administrator, M3 Application Specialist or M3 Technical/Functional Consultant who enjoys working across technical and business areas. It is based in Manchester on a hybrid basis, reports to the ERP Applications Manager and is an initial six-month contract with potential for extension. The day rate is £450–£550, and the contract is outside IR35.
last updated 41 week of 2026