About this role
Job summary
An exciting opportunity has arisen within the busy administrative team that support the Tiverton Adult Core Mental Health Team.
We are seeking a full time, highly motivated and multi-skilled Medical Support Secretary. The position is predominantly providing support for a Community Mental Health Team Consultant Psychiatrist and will be located at Silverlea in Tiverton Hospital.
In addition to providing secretarial support to the Community Consultant Psychiatrist, the post holder will also provide support to the Tiverton Adult Community Administration Team.
The clinical teams offer care and treatment to people with mental health needs, so compassion and understanding is extremely important in this role as you will be the first point of contact for our service users, their family and carers as well as professionals. The post holder will work in partnership with the Clinical teams and Business Administrator, ensuring high quality administrative support that will enable the provision of the best possible care to service users.
Main duties of the job
You will be interacting with patients and the public, therefore you will be confident in giving non-clinical information and advice. Dealing with sensitive information daily, you will understand the importance of data security and confidentiality.
The post holder must be able to work to a high standard with a good knowledge of Microsoft Office as well as excellent diary management and minute taking skills. We welcome applications from those who can demonstrate a commitment to delivering high quality administration support in an efficient and timely manner.
You will be required to use your initiative and have the ability to prioritise work, whilst working calmly and confidently under pressure and able to meet conflicting demands. You will need to multi-task with ease and possess excellent organisational skills as well as an eye for detail. The post holder needs to relate to a wide range of people and professional services. You should have excellent communication skills and an outstanding telephone manner.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description Job responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role.
Person Specification
Knowledge and skills Essential
Ability to manage diverse workload whilst dealing with frequent interruptions Ability to work under pressure Able to plan, organise, prioritise, coordinate and work flexibly Attention to detail/quality
Experience Essential
Excellent organisational skills Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Demonstrate good numeracy and literacy skills
Desirable
Previous NHS experience of working in a Healthcare or Social Care administrative setting
Qualifications Essential
GCSE English or equivalent Business Administration Level 3/ T Level qualification in Management and Administration, or equivalent experience. Evidence of continuing professional and personal development
Desirable
AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification ICDL (International Computer Driving License), or equivalent experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Devon Partnership NHS Trust
Address Tiverton & District Hospital
Kennedy Way
TIVERTON
Devon
EX16 6NT
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)