About this role
Job summary
An exciting opportunity to join Runcorn Primary Care Network (PCN) and be part of the start of our new Neighbourhood Health model, employed by our local federation, GPHC. The initial focus will be on developing a new Neighbourhood Multidisciplinary Team (MDT) approach, bringing together colleagues from across health, care and community services to work differently around the needs of our local population. As Clinical Lead, you will help shape this approach, working with multiple partner organisations and a wide range of clinical and non-clinical professionals to develop joined-up neighbourhood services and support the future development of our Neighbourhood Health Hubs.
This is a permanent position that reflects the strategic development and long-term vision of the programme. As the neighbourhood approach grows, so too will the team and the opportunities within it, with this role expected to develop alongside our evolving services. If you are a collaborative clinical leader who enjoys bringing people together, working across organisational boundaries, and is excited by the opportunity to shape and build something from the ground up, we would love to hear from you.
Main duties of the job
Key Priorities
Support the development of a new Neighbourhood Multidisciplinary Team approach, bringing together colleagues from across health, care and community services to work differently around the needs of our local population.
Provide expert clinical and professional leadership to the Neighbourhood multidisciplinary team, ensuring the delivery of high-quality, safe, effective and person-centred care.
Take ownership of identified priorities of care, proactively driving actions and addressing challenges and delays through to resolution
Take responsibility for clinical governance, quality improvement, service development and clinical oversight within the Neighbourhood service
Provide leadership, direction and support to members of the MDT, promoting professional development, effective supervision, workforce planning and the delivery of a high-performing multidisciplinary service
Where appropriate, the post holder will maintain a clinical caseload alongside their leadership responsibilities, working within their professional scope of practice, competence and relevant professional standards
Communicate expectations clearly, professionally and respectfully across professional and organisational boundaries, building and maintaining effective working relationships with primary care, community, secondary care, social care and other partner organisations.
About us
R Health PCN is a progressive and collaborative Primary Care Network dedicated to enhancing patient care and supporting healthcare professionals. Our PCN is committed to promoting health and well-being through patient-centred services and integrated care, with a focus on meeting the needs of our community. Join us in delivering high-quality healthcare and making a positive impact on patients' lives.
You will be employed by the GP Federation, GP Health Connect Ltd. GP Health Connect is a forward-thinking primary care provider organisation committed to delivering high-quality healthcare services and supporting our member practices, patients and communities. We currently employ ARRS staff on behalf of the PCN and deliver services across Runcorn within the practices and community venues.
Job description Job responsibilities
Primary Responsibilities
Clinical Leadership
Provide visible clinical leadership and direction to the Neighbourhood MDT.
Provide expert clinical advice and support to MDT members and other healthcare professionals.
Promote high standards of clinical practice and ensure care is delivered safely, effectively and in accordance with relevant professional standards.
Maintain a clinical caseload where appropriate to the requirements of the role and professional discipline.
Support complex clinical decision-making and promote evidence-based practice.
Promote a culture of learning, professional accountability and continuous improvement.
Support colleagues to recognise and manage clinical risk and escalate concerns appropriately.
Clinical Governance and Quality
Lead and promote effective clinical governance arrangements across the MDT.
Ensure that clinical practice is consistent with relevant legislation, professional standards, organisational policies and national guidance.
Lead and contribute to clinical audit, quality improvement and service evaluation.
Identify, assess and manage clinical and operational risks within the service
Support the investigation and review of incidents, complaints and other patient safety concerns.
Ensure learning from incidents, complaints, audits and reviews is appropriately shared and implemented.
Promote and monitor compliance with safeguarding requirements and patient safety standards.
Contribute to the development, implementation and review of clinical policies, procedures and guidelines.
Monitor quality indicators and support the MDT to achieve agreed standards and outcomes.
Service Development and Improvement
Lead the development and implementation of service improvement initiatives within the Neighbourhood MDT.
Identify opportunities for innovation and improvements in the delivery of patient care.
Develop and implement clinical pathways that support integrated and person-centred care.
Work with relevant stakeholders to review existing pathways and identify opportunities to reduce duplication, improve access and enhance patient outcomes.
Contribute to strategic planning and the development of the Neighbourhood service.
Use clinical evidence, data, patient feedback and service intelligence to inform service development.
Lead or contribute to change programmes and the implementation of new models of care.
Evaluate the effectiveness of service developments and make recommendations for further improvement.
MDT Coordination and Clinical Decision-Making
Chair the Neighbourhood MDT meetings
Ensure MDT meetings are structured, focused and support effective multidisciplinary decision-making.
Promote collaborative working and ensure that appropriate professional perspectives are considered in clinical decision-making.
Support the MDT to develop coordinated care plans for patients with complex needs.
Ensure appropriate actions and decisions arising from MDT meetings are communicated and followed up.
Promote effective communication across all Neighbourhood partners including wider health, social care and voluntary sector services.
Ensure appropriate escalation of complex clinical issues and risks.
Workforce Leadership and Development
Participate in appraisal, supervision and performance development processes as appropriate.
Identify training and development needs within the Neighbourhood team and support appropriate learning opportunities.
Promote a positive learning environment and encourage staff to develop their skills and professional practice.
Support succession planning and development of clinical leadership capacity within the team.
Address performance or professional concerns appropriately and in accordance with relevant organisational procedures.
Education, Training and Development
Demonstrate commitment to continuous professional development and maintain appropriate professional registration.
Participate in relevant training and development opportunities.
Provide or facilitate clinical education and training for MDT members and wider healthcare professionals.
Contribute to relevant PCN, neighbourhood and multidisciplinary educational networks.
Maintain an up-to-date knowledge of relevant national policy, clinical guidance and developments in integrated care.
Collaborative Working Relationships
Recognise and value the contribution of all professional groups involved in patient care.
Foster effective working relationships across primary care, community services, secondary care, social care, mental health, voluntary sector and other partner organisations.
Work collaboratively across organisational boundaries to improve patient pathways and outcomes.
Develop and maintain strong professional relationships with clinical and operational leads across the wider health and care system.
Communicate effectively with patients, carers, healthcare professionals and partner organisations.
Promote integrated working and a shared approach to clinical decision-making.
Recognise personal and professional limitations and seek appropriate advice or refer to colleagues with relevant expertise when necessary.
Communication
Communicate complex clinical, operational and service-related information clearly and effectively.
Use appropriate communication and influencing skills when working with staff, patients, carers and senior stakeholders.
Present clinical information, performance data and service developments to relevant groups and committees.
Ensure that sensitive and confidential information is communicated appropriately.
Facilitate constructive discussion and manage differing professional perspectives within the MDT.
Promote open and effective communication across organisational and professional boundaries.
Safeguarding:
All members of staff have a responsibility to ensure the Safeguarding of patients within the organisation. Ensure knowledge of Safeguarding policies and training is up to date Demonstrate due regard for safeguarding and promoting the welfare of children. Confidentiality:
Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data
Keep up to date with IG And GDPR legislation
Health and Safety:
The post-holder will ensure the promotion and management of their own and others health, safety and security as defined in the organisations Health and Safety policy and the Infection Control policy and published procedures.
Ensuring adherence to individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across all areas Using personal security systems within the workplace according to organisation guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial or corrective action where needed Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas, general and patient areas generally clean, identifying issues and hazards or risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation with other managers Undertaking periodic infection control training, annually Equality and diversity:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Develop and maintain effective working relationships with colleagues
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Act corporately as a member of the team and take a shared responsibility for the development of strategy, effectiveness and culture of the team and the organisation
Contribution to the implementation of services:
Apply GP Health Connect Limited policies, standards and guidance Apply relevant policies, standards and guidance of practice within which you work Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Person Specification
Qualifications Essential
Registered general adult nurse with current NMC registration. Advanced practice qualification e.g. Specialist practitioner qualification. Evidence of post-registration teaching, assessing, and ongoing professional development.
Desirable
Independent/Supplementary Prescriber (V300) qualification. Formal leadership or management qualification.
Skills and Knowledge Essential
Advanced clinical assessment and diagnostic reasoning skills. Comprehensive knowledge of safeguarding procedures, clinical governance, and CQC compliance standards. High-level communication, negotiation, and change-management skills. Full UK driving licence and access to a vehicle for work purposes
Desirable
Knowledge of how to sue local demographic data to address health inequalities. An understanding of the local Health care structures, including how Integrated Neighbourhood Teams (INTs) interact with broader Place-Based Partnerships.
Experience Essential
Substantial post-registration experience working within a community healthcare or primary care setting. Proven experience in autonomous clinical decision-making and managing complex patient caseloads. Demonstrable experience providing clinical leadership or supervising multidisciplinary/nursing teams.
Desirable
Experience of clinical leadership within a PCN or Place setting. Experience of project management or leading service change. Experience supporting staff development or appraisal processes.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name GP Health Connect Limited
Address Suite J, Axis House
Tudor Road, Manor Park
Runcorn
Cheshire
WA7 1BD
United Kingdom
Employer's website https://www.gphealthconnect.co.uk/ (Opens in a new tab)