About this role
Envision Employment Solutions is currently looking for a Customer Due Diligence Manager for one of our partners, a leading Digital Bank!
THE ROLE
Every customer relationship starts with a question: who are they, really, and how much risk do they bring in with them. You own the answer. You lead the team that rates, reviews, and escalates that risk, and you're the one who signs off when a high-risk customer or a material CDD decision needs a second set of eyes. Get it right, and the bank knows exactly who it's banking with, before anything goes wrong.
WHAT YOU'LL DO
Manage the CDD team, including work allocation, performance management, and staff developmentMaintain the CDD framework, including customer risk rating, Beneficial Owner and PEP controlsOversee high-risk customers, EDD, and source of funds/source of wealth reviews where requiredProvide oversight of high-risk customer acceptance and material CDD/EDD decisionsOversee periodic and trigger-based reviews, customer financial crime risk reassessment, and CDD remediationAssess customer and geographic risk, including relevant FATF-identified jurisdictions and higher-risk countriesOversee eKYC and digital onboarding controls and their effectivenessMonitor CDD/EDD effectiveness and identify gaps, weaknesses, and emerging risksProvide CDD/EDD input to new products, services, and material changes
WHAT WE'RE LOOKING FOR
7+ years of Financial Crime/AML experience, with significant experience in CDD, KYC, and EDD, including supervisory or management experienceStrong knowledge of CDD/EDD, Beneficial Ownership, PEPs, and customer risk assessmentKnowledge of CBE/EMLCU and FATF requirementsA relevant AML/Financial Crime qualification is preferred
YOU'LL THRIVE HERE IF YOU
You'd rather ask one more question than accept a risk rating that doesn't quite add upYou treat a high-risk customer decision as something you'd defend to a regulator, not just sign off onYou can spot a gap in a CDD framework before an audit doesYou want to build the function that decides who the bank actually does business with