About this role
Envision Employment Solutions is currently looking for a Change Specialist for one of our partners, a leading Digital Bank!
THE ROLE
With 95%+ of releases automated and pre-approved, change here isn't a queue to push through, it's the exceptions that actually carry risk. You're the one who catches them, makes sure they're properly documented before they reach the CAB, and tracks whether the whole change process is actually working. One person holds this end to end, because at this scale, the discipline matters more than the headcount.
WHAT YOU’LL DO
Triage incoming RFCs, validating completeness, risk, and rollback documentation for those needing CAB reviewPrepare the weekly CAB agenda and supporting packTrack change KPIs, including success rate, lead time, and emergency-change ratioCoordinate scheduling with the deployment calendar and concurrent changesRun post-implementation reviews for failed changes
WHAT WE’RE LOOKING FOR
2+ years of experienceBackground in change management or operations coordinationITIL-aligned knowledge of change management practicesComfortable operating within a highly-automated CI/CD estate
YOU’LL THRIVE HERE IF YOU
You'd rather catch a missing rollback plan before CAB than after a change failsYou treat a change KPI as a signal to investigate, not just a number to reportYou can coordinate scheduling across multiple concurrent changes without losing track of any of themYou're comfortable being the one exception-handling function in an otherwise highly automated pipeline