About this role
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in Our Mission: We are looking for a Product Analytics Lead with experience acting as the strategic analytics partner to Product Managers, helping define success metrics, experimentation approaches and raising data literacy across the product organisation. You will lead how product analytics is applied across our product organisation by establishing a robust tracking strategy and governance, improving the quality and accessibility of product data, and raising the standard and usage of measurement across teams. You will also play a key role in creating a culture of data-driven decision-making by improving data literacy, enabling self-serve insight, and helping teams use product data with greater confidence and consistency. Ideally, you've already excelled in a product analytics role at a SAAS company. Wellbeing and benefits: We believe people perform at their best when they feel supported both professionally and personally. Our benefits have been designed around five core principles: Fairness, Choice, Balance, Wow and Easy. Benefits vary by country and location and are regularly reviewed to meet the needs of our people. Find out more about our rewards, benefits and wellbeing offering here . Flexible, hybrid working: Our offices are available for you as often as you like. Our teams are based in our Sofia or Plovdiv office . Strategic partnership with Product Managers Partner closely with Product Managers throughout the product lifecycle, from discovery and opportunity assessment through to launch and post-release analysis Help teams define success metrics, leading indicators, guardrail metrics, and measurement plans for new product initiatives Support Product Managers in evaluating outcomes and turning insight into clear recommendations and actions Ensure product decisions are informed by a strong understanding of customer behaviour, product usage, and business impact Data literacy and adoption Drive greater data literacy within the product organisation by helping teams understand what good product measurement looks like Coach Product Managers and stakeholders on interpreting data, selecting appropriate metrics, and using evidence in decision making Encourage a culture where teams use data thoughtfully in discovery, prioritisation, experimentation, and post-release review Evangelise product analytics best practice and champion a consistent, high-quality approach to measurement and insight Create a community around product analytics facilitating the sharing of ideas, best practice and case studies Tracking strategy and governance Own and evolve the product analytics tracking strategy across the product organisation Define and maintain best practice for instrumentation, naming conventions, properties, identity structure, and governance standards Work with Product, Engineering, and other stakeholders to ensure tracking is designed early and implemented correctly Improve confidence in product data by driving consistency, quality, documentation, and governance Ensure analytics platforms are used effectively and sustainably to support product measurement needs Why this role is different This is not a general Data Analyst or BI role. We're looking for someone who has worked as a true product analytics partner, someone who understands how analytics supports product discovery, experimentation, and optimisation, and who can help raise the maturity of product decision-making across the organisation.