About this role
Your mission <span style="color:rgb(31,31,31);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Working in a busy office environment, you will work within an administration team which is responsible for:</span><br style="border:0px solid;margin:0px;color:rgb(31,31,31);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><ul style="border:0px solid;color:rgb(31,31,31);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Answering phone calls and arranging appointments</li><li style="border:0px solid;margin:0px;">Dealing with incoming and outgoing mail</li><li style="border:0px solid;margin:0px;">Managing email queries and appointment requests</li><li style="border:0px solid;margin:0px;">Responding to client requests</li><li style="border:0px solid;margin:0px;">Writing letters or recording medical notes</li><li style="border:0px solid;margin:0px;">Filing and typing up reports</li><li style="border:0px solid;margin:0px;">Scheduling off-site clinics</li><li style="border:0px solid;margin:0px;">Supports physician staff by representing physicians</li><li style="border:0px solid;margin:0px;">Providing personal assistant support to medical staff</li><li style="border:0px solid;margin:0px;">Arrange referrals; billing patients and third-party payers;</li><li style="border:0px solid;margin:0px;">Maintaining office files and patient records.</li><li style="border:0px solid;margin:0px;">Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.</li><li style="border:0px solid;margin:0px;">Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.</li><li style="border:0px solid;margin:0px;">Maintain quality results by following and enforcing standards.</li><li style="border:0px solid;margin:0px;">Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li><li style="border:0px solid;margin:0px;">Managing reception duties on a rotational basis</li><li style="border:0px solid;margin:0px;">Any other ad-hoc duties as assigned by the management</li></ul> Your profile <h6 style="border:0px solid;margin:0px 0px 12px;line-height:20px;font-weight:600;text-decoration:none;font-size:16px;color:rgb(31,31,31);font-family:'FT Regola Neue', Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', sans-serif;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Your profile</h6><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;">Previous experience of a customer-facing role essential</li><li style="border:0px solid;margin:0px;">Experience in a healthcare environment desirable</li><li style="border:0px solid;margin:0px;">Strong administration skills and attention to detail</li><li style="border:0px solid;margin:0px;">Strong IT skills and proficiency in Microsoft Office</li><li style="border:0px solid;margin:0px;">Highly organised and able to prioritise multiple tasks</li><li style="border:0px solid;margin:0px;">Professional, approachable and team-player</li></ul>