About this role
The Customer Relations Credit Specialist will be responsible for leading the mission of protecting our customers’ people, business, and time across the AWP Safety enterprise. This role will work to align all current and future entities within the enterprise to ensure company standards are achieved by focusing on customer onboarding, maintaining and storing accurate customer credit profiles, and assisting with account resolution. The Customer Relations Credit Specialist is responsible for collaboration across all levels to achieve enterprise and organizational goals.
RESPONSIBILITIES
Create and maintain accurate customer accounts in the appropriate customer system.On-board new customers to ensure timely payments for services rendered.Update and maintain customer pricing per each contract.Effectively communicate with customers, sales teams, and internal management teams.Handle confidential information and use discretion when processing credit applications.Perform credit risk analysis to determine credit limits and credit worthiness.Review lien waivers/releases for accuracy per entity as required.Provide excellent customer service to internal and external customers.Act as a resource for other functions within AWPProvide training and support as requestedPerform other duties and/or special projects as assigned. High School Diploma or GED required3-5 years AR/billing experience preferredPrevious experience rating credit worthiness preferredWorks well independently, with little to no supervision requiredAbility to work in a fast-paced environment and quickly shift prioritiesOrganized with an intense focus on accuracy and attention to detailProblem-solving skills and critical thinking skillsExcellent written and verbal communication skills with the ability to interact effectively with all levels of management, employees and clientsBasic knowledge of accounting principles and terminology; strong math skillsOutgoing & assertive personality – not afraid to approach individualsProficient with Microsoft Office Products (Excel, Word)Experience with Microsoft Great Plains, Salesforce, SAGE, Prelude, American Contractors, TCR and QuickBooks software preferred but not required $44,000-$52,000 salaryBenefits-eligible 1st of the month following hire.All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical IllnessCompany paid 50k in basic life insurance.Company paid LTD.Health Savings and Flex Spending Accounts Available401(k)Paid Time Off & Paid HolidaysAWP named one of America’s Greatest Workplaces 2023 and 2025 for DiversityAWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.