About this role
Coordinate assigned ICT projects and initiatives/engagements through initiation, planning, execution, monitoring and closure under the direction of the Project Manager or designated Operational Actor.Prepare and maintain scope, plans, schedules, milestones, work packages, acceptance criteria and project-control records in line with PM², Agile or other approved methods.Track progress, resources, risks, issues, changes and dependencies; escalate deviations and decisions requiring action.Coordinate several small or medium-sized initiatives in parallel and support timely delivery of agreed outcomes.Other specific duties as assigned by supervisor.ICT infrastructure engagement and technical readiness
Coordinate engagement across technical teams, including networks, cloud/data centre, cybersecurity, databases, IAM, modern workplace, monitoring, service desk and any other engaged teams.Facilitate technical scoping and readiness activities covering environments, access, capacity, integration, testing, architecture, security and operational dependencies.Coordinate interfaces between technical teams, business owners and specialist functions without replacing their technical responsibilities.Identify blockers and cross-team dependencies and follow them through the agreed governance and escalation routes.Other specific duties as assigned by supervisor.Stakeholder, supplier coordination
Organise and facilitate project meetings, technical workshops, status reviews and decision sessions, maintaining clear agendas, minutes, actions and decision records.Coordinate communication and follow-up with business stakeholders, technical teams, external suppliers and consultants.Support the drafting and preparation of Procurement Requests, Requests for Service, Terms of Reference and related inputs.Support supplier mobilisation and contract implementation by tracking actions, man-days, deliverables, acceptance evidence and dependencies.Other specific duties as assigned by supervisor.Governance, reporting, transition and improvement
Maintain current plans, status reports, dashboards, action plan, decision, dependency and change logs and an auditable project repository.Prepare concise management reporting and briefing material.Coordinate testing, acceptance, handover, operational readiness, knowledge transfer, closure and lessons learned.Propose practical improvements to coordination, templates, reporting and knowledge reuse across DOS.Other specific duties as assigned by supervisor. Certifications
At least 1 certificate among:
PM² or an equivalent certificationPRINCE2 or an equivalent certificationPMP or an equivalent certificationEach equivalent certification must be recognized internationally (subject to acceptance as a valid credential by the Contracting Authority)
Knowledge
Strong knowledge of ICT project lifecycle, governance and delivery methods, including PM² or equivalentGood understanding of ICT infrastructure domains, including networks, data centre/cloud, databases, identity and access management, workplace services, monitoring and operationsGood knowledge of planning and control tools: schedules, milestones, action, decision, dependency and change logsGood understanding of ICT service management, change, operational readiness and transition to serviceGood knowledge of stakeholder, supplier and contract coordination in an ICT environmentAbility to translate business needs into clear technical coordination actions, scope, deliverables and acceptance criteriaSkills
Strong analytical, organisational and problem-solving skills, with the ability to manage several prioritiesExcellent communication, facilitation, reporting and documentation skills; proactive and able to work effectively with technical teams, managers, business stakeholders and suppliersExperience
At least 3 years of experience coordinating ICT projects or technical initiatives at a similar positionExperience coordinating at least two ICT infrastructure projects or initiatives involving several technical domainsExperience coordinating dependencies across at least three of the following: network, cloud/data centre, databases, IAM, endpoint/workplace, cybersecurity/architecture, monitoring or service operationsExperience supporting supplier engagement, procurement documentation, proofs of concept or implementation of ICT contractsPractical experience with project and service-management tools such as Azure DevOps, ServiceNow, Jira, MS Project, Planner or equivalent