About this role
Achieve daily targeted number of sales calls with effectiveness and document all interactions in the CRM systemDevelop business leads for the Hotel on a weekly basis and maintain a robust pipeline of prospective accountsPrepare monthly list of accounts to penetrate for the following month with detailed market analysisPlan a minimum of 2 site inspections and entertainment meetings per week with qualified potential accounts or new accountsPrepare monthly action plan for main market segment aligned with overall hotel revenue objectivesPerform monthly review of account profile on room nights production and average rate to identify growth opportunitiesMonitor competitors' rate strategy, account penetration, and marketing activities to maintain a competitive edge in the marketFully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts in a timely mannerUpdate management on VIP arrivals, meet and greet accordingly, and ensure exceptional service deliveryUp-sell, cross-sell, and promote Hotel facilities and services at every available opportunity to maximize sales revenueConduct negotiations to achieve the best profit margins and competitive rates for the Hotel while maintaining client satisfactionAttend hotel clients and local community business events to network and maintain high visibility within the marketUpdate Director of Sales and Marketing on market trends, business leads, and competitive intelligence on a regular basisMentor and support junior sales team members, providing guidance on sales techniques and account management best practicesTrack and report on key performance indicators (KPIs) including conversion rates, average deal size, and revenue targets
Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, Marketing, or a related fieldMinimum 5-7 years of sales experience in the hospitality industry, with at least 1-2 years in a senior sales Manager roleProven track record of achieving and exceeding sales targets and revenue goalsProficiency with Customer Relationship Management (CRM) systems and hotel management softwareStrong negotiation and contract management skills with demonstrated ability to close deals while maintaining profitabilityExcellent communication and interpersonal skills, with the ability to build and maintain relationships with key accountsDemonstrated experience in account management, business development, and pipeline managementExperience with luxury or upscale hotel brandsKnowledge of group sales, corporate accounts, and event managementProficiency in market analysis and competitive intelligence gatheringExperience mentoring and developing junior sales team members WHAT IS IN IT FOR YOU:
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