About this role
Valet/Bell Person (Part Time)
From a warm welcome to a fond farewell, as a Bell Person, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay.
What you will be doing:
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehiclesGreet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they preferTo ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stayGreet all guests and co-workers with a smile and an appropriate hospitality greetingEnsure all vehicle keys are clearly identified and stored in a locked locationProvide the guest with detailed parking fees and a clear explanation of valet benefitsEnsure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient mannerComplete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticketWhen requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractionsProvide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely mannerAssists in fire alarms by fulfilling duties as outlined in the hotel fire response manualAssist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing securityStrict adherence to Fairmont Service Standard Expectations as it relates to valet parkingIn the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidinessAble to operate all types of vehicles (manual and regular transmission)
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs, and ramps Your experience and skills include:
Available to work weekends, evenings and shift workRecent in good standing driver’s abstract is neededExcellent verbal communication skillsExcellent interpersonal skillsTeam orientedCustomer service focusedProfessional manner and outgoing personalityValid Driver’s License with no infractionsGood command of the English languageAble to operate standard transmission vehiclesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents
What’s in it for you:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activitiesCareer development opportunities with national and international promotion opportunities. The sky is your limitHourly Range: $18.88 - $19.88 CAD Gross per hour
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/