About this role
What you’ll do…
Support the Banquet Manager in delivering seamless meetings, conferences, weddings and social events.Coordinate banquet operations during your shift, ensuring exceptional service and smooth event execution.Ensure all function rooms are set up to specification and maintained to the highest presentation standards.Lead and support the banquet team, creating a positive, guest-focused environment.Work closely with the Kitchen, Events and Stewarding teams to ensure flawless event delivery.Respond promptly to guest requests and resolve operational issues with confidence and professionalism.Monitor departmental costs, equipment and supplies while maintaining operational efficiency.Ensure compliance with food safety, hygiene and health & safety standards at all times.Support the training and development of team members, encouraging continuous improvement. What we’re looking for…
Individuals. You're looking for a place where you can be you; no clones in suits here.Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.You're not precious. We leave our egos at the door and help get things done.You're up for doing things differently and trying (almost) everything once.If we got stuck in a lift together, we'd have a good time and share a few laughs.You want to be part of a team that works hard, supports each other and has fun along the way.Previous experience as a Banquet Executive, Banquet Supervisor or in a similar Food & Beverage operations role within a hotel.Strong knowledge of banquet service standards, event operations and function room set-up.