About this role
Job summary
Are you an experienced Receptionist with excellent administration and communication skills along with excellent customer service?
We are looking for a part time Receptionist to join the friendly team at Coastal CAMHS based at the Chapel Street Clinic in Chichester. This role is for 3 days a week (22.5 hours)
This is an interesting and varied position that would suit an experienced Receptionist who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.
Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.
You will need to demonstrate a professional and confident manner and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.
Main duties of the job
This role is to provide Reception support to the Coastal CAMHS team. To liaise with other services and to respond effectively to enquiries from the general public, service users, and other agencies.
Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; data inputting; working alongside and providing support to the Coastal CAMHS team.
A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of SystmOne would be an advantage but full training will be given.
About us
As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.
As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:
Generous holiday entitlement, starting at 27 days + bank holidays per annum. NHS pension. Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars). Access to numerous wellbeing and support programmes. Excellent supervision programmes, with ongoing opportunities for training and development. The opportunity to grow professionally in the Trust.
Job description Job responsibilities
This role is to provide Reception support to the Coastal CAMHS team. To liaise with other services and to respond effectively to enquiries from the general public, service users, and other agencies.
Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; data inputting; working alongside and providing support to the Coastal CAMHS team.
A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of SystmOne would be an advantage but full training will be given.
Person Specification
Qualifications Essential
NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above PC skills and knowledge of Microsoft Office software
Knowledge/Experience Essential
Previous reception and switchboard experience Experience of working with the public
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sussex Partnership NHS Foundation Trust
Address Coastal CAMHS, Chapel Street Clinic
Chapel Street
Chichester
PO19 1BX
Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)