About this role
Job summary
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.
To deliver emergency blood products
Allocate jobs to peers on a 'next person' basis to warrant fairness
Communicate to public, staff and peers
To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.
A Full, Clean, UK Manual Driving license is essential for this post.
Main duties of the job
Knowledge
Understanding of Portering activities
Understanding of Department and Trust Health and Safety policies, written safe systems of systems of work and Department rules and procedures
Understanding of Portering equipment processes
Understanding and knowledge of pathology procedures for movement of blood products
Check signing in sheets and record staff on levels
Allocate jobs as they arrive on a 'next person' basis to ensure fairness
Paperwork to be checked and signed off as necessary
Produce blood track form (pink slip) from the blood trac system
Allocate to 'next person' in line - (trainedstaff)
Complete blood trac paperwork to confirm receipt
Synbiotix (porter system) management
Training
Customer and support services or equivalent experience to an NVQ Level 2
Mandatory training as required for the role
Collection and transportation of blood products
Trust, Patient Support/Directorate Services induction training
On the job induction training
Experience
Working in a busy multi-faceted environment
Working in a team-based environment
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description Job responsibilities
Physical Effort
Duties involve standing/walking for long periods of time during the shift
Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required
Mental Effort
Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
At ward level keeping a professional distance from patients and always ensuring confidentiality
Working to schedules which may be subject to change
Emotional effort
Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
Whilst working in the Emergency Department witnessing traumatic injuries
In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol/drugs
Working conditions
You will be expected to display a professional image at all times
You will be required to wear clean official uniform and covered in low-heeled footwear
You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc
You will be expected to act in a courteous manner to all staff, visitors and patients
Duties will involve working bank holidays when required to meet the needs of the service
When working at ward level you will be expected to use alcohol gel on entering the ward and to thoroughly wash hands frequently and after completing tasks
When working within the retained estate be subject to extreme weather conditions
Shortlisting criteria please highlight from Person Specification key points to use to shortlist.
Education/Training/Qualifications:
English and maths GCSE
Good verbal communication skills
Full clean driving License
Work Experience:
Woking as part of a team in a busy environment
Manual Handling:
A role where you must complete multiple tasks daily
Customer Care
Patient Care
Personal Qualities/Special Circumstances:
Excellent personal values and an interest in having a positive impact on patient experience
Person Specification
Shortlisting Criteria Essential
Good Level of Education Experience of AGV's systems Working in a team based environment Working in a busy and physically demanding multi-faceted environment Hotel Services and Facilities Activities Able to use own Initiative Good communication and Interpersonal skills
Desirable
Experience of AGV's systems Manual Handling Training Portering Experience Waste Processes Customer focused approach Solution Finder
Essential Essential
Manual UK driving licence
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Bristol NHS Trust
Address Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer's website https://www.nbt.nhs.uk (Opens in a new tab)