About this role
Job summary
The Holbrook and Shotley Practice, in Ipswich, is seeking two organised and professional receptionists to join our friendly team on a part-time basis.
This will be for 15 hours per week, working the following patterns:
Receptionist 1 Monday 08:00 -17:00 Tuesday 14:00 - 18:30 Thursday 13:00 - 18:30 Receptionist 2 Tuesday 08:00 -17:00 Thursday 14:00 - 18:30 Friday 13:00 - 18:30
Main duties of the job
Greeting and directing all patients.Making appointments.Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.Advising patients of practice procedures.Registering new patients.Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8000 patients. Our practice team comprises of three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics, and reception team.
Job description Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications Essential
We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.
Experience Essential
Excellent communication skills, with a patient-focussed attitude A quick learner with good IT skills and excellent attention to detail Helpful and friendly manner is essential, with the ability to work well with others Primary care/healthcare experience would be desirable Flexible to cover for sickness and holidays
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Primary Care Careers
Address The Street
Holbrook
Ipswich
Suffolk
IP9 2QS
Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)