About this role
Salary: £45,000 - 52,000 per year
Requirements: Previous experience managing a Salesforce or similar roadmap as a Business Analyst, Systems Analyst or Product OwnerAbility to analyse how work is done and identify where automation or AI can deliver genuine valueConfidence working with non-technical colleagues and translating their needs into buildable solutionsAbility to challenge and hold a delivery partner to accountStrong prioritisation skills and willingness to push back on work that does not provide sufficient valueCuriosity about applying AI to everyday work, alongside sound judgement about when it is not the right solutionWorking knowledge of Salesforce configuration and administration, or confidence learning it quicklyInclination to document and share knowledge Responsibilities: Prioritise the Salesforce roadmap according to business valueHelp colleagues understand what systems are intended to achieve and whyWrite clear requirements and user stories grounded in an understanding of business processesRefine and sequence work with the delivery partner before requests are passed onCheck that changes are adopted and solve the intended problemsIdentify and rank opportunities for automation or AI that could reduce manual effortDevelop ideas with automation and engineering specialists and stay involved through implementation and adoptionIntegrate AI into tools employees already useStudy how work moves across teams and identify delays, duplication and unnecessary administrationDocument processes and rationale so knowledge is shared internally Technologies: AIProduct OwnerSalesforce More:
We are recruiting for a Business Systems Analyst to join a UK technology business that leads its market. This is an opportunity to take ownership of a critical part of a growing businesss systems and processes, with influence over how AI and automation are applied. The role is based in Sheffield and offers hybrid working, with three days in the office and two from home. Salary is up to £52,000, depending on experience. We are acting as an Employment Business in relation to this vacancy.
last updated 40 week of 2026