About this role
Salary: £35,000 - 40,000 per year
Requirements: Previous experience in a field or travelling IT support rolePractical field or multi-site IT support experienceGood grounding in hardware and networking, including confidence troubleshooting switches, access points and Wi-FiExperience supporting rollouts or installations is valuableApproachable communication style and confidence supporting colleagues with different levels of technical knowledgeReliable ticket updates, progress communication and follow-throughFull driving licence Responsibilities: Provide day-to-day IT support across a regional network of operational sitesPlan and adapt site visits, project work and support requests, including occasional travel beyond the MidlandsTroubleshoot issues involving Wi-Fi, handheld devices, Windows devices, Microsoft 365, Intune, Apple devices, local applications and networking environments using Meraki and UniFiSupport rollouts, upgrades and improvements, including Intune deployment and Windows 10/11 compliance workAssess sites, recommend improvements and oversee third-party installationsCoordinate with suppliers and keep colleagues updated on progressTake ownership of local IT issues and follow them through to resolution Technologies: HardwareSupportMicrosoft 365NetworkWindowsOffice 365 More:
We are supporting a large, established business seeking a trusted IT presence across its Midlands sites. The role is approximately 60% day-to-day support and 40% project work, with support from a wider technical team and senior project delivery engineers. It is a permanent, 40-hour-per-week position, Monday to Friday, with regular travel across the Midlands and occasional wider UK travel. Out-of-hours work is occasional, with time off in lieu when required. The package is £40,000, a company car or approximately £5,000 car allowance, plus benefits. The recruitment agency is acting for permanent recruitment.
last updated 40 week of 2026