About this role
This is a remote position with up to 50% domestic travel required. Candidates may reside anywhere in the United States.
The National Business Manager - Area Access will support a high-performing Area Access, channel management and trade teams by driving strategic planning, operational alignment, and execution excellence across the organization. This role serves as a force multiplier for Account Directors and Account Executives, helping translate strategic priorities into coordinated action across Market Access, Payer Strategy, Cross-Portfolio Strategy, APEX, Finance, Medical, and other key stakeholders. The individual will establish processes, tools, and ways of working that improve consistency, visibility, planning discipline, and execution across customer-facing teams. The position will play a critical role in supporting customer planning, Summit follow-through, strategic planning cycles, and cross-functional coordination to ensure account teams can focus on customer engagement and business impact.
Responsibilities:
Strategic Planning & Execution
Support development and execution of annual account planning and strategic planning processesEstablish planning frameworks and tools that enable consistent account planning across Area Access channel management and tradeCoordinate strategic planning milestones, follow-up actions, and deliverables across multiple teamsEnsure strategic priorities are translated into actionable plans with clear ownership and accountabilityCustomer Planning Support
Support account teams in preparing for key customer engagements and planning sessionsMaintain visibility to customer priorities, action items, and strategic initiativesDevelop and manage tools, templates, and best practices that improve planning effectiveness across accountsIdentify opportunities to share successful approaches and best practices across teamsOperational Alignment & Coordination
Serve as a central point of coordination across Account Teams, Payer Strategy, Cross-Portfolio Strategy, and other Market Access functionsFacilitate coordination of customer-specific and cross-customer initiatives requiring multiple stakeholdersSupport alignment of planning cycles, business reviews, and strategic initiatives across therapeutic areasHelp ensure critical initiatives remain on track through effective project management, communication, and issue resolutionCapability Building & Continuous Improvement
Establish and develop resources and operational alignment to support a high-performing account management model across Area Access, and TradeLead development and implementation of enhanced, consistent, actionable planning processes and tools across teamsSupport creation and maintenance of effective Ways of Working across account teams and key headquarters partnersIdentify opportunities to simplify processes, improve coordination, and enhance organizational effectivenessPartner with training and learning teams to develop scalable approaches that strengthen account team capabilities, customer planning effectiveness, and deployment of strategic prioritiesHelp define engagement models, expectations, and roles for training resources supporting Area Access, channel management and trade teams to maximize business impact and field effectivenessSummit & Strategic Initiative Follow-Through
Coordinate follow-up planning and execution after Commercial, Medicare, and Medicaid SummitsTrack actions, decisions, and strategic commitments across therapeutic areasSupport consistent implementation of Summit outputs and strategic initiatives across business unitsHelp drive accountability and visibility for key cross-portfolio prioritiesPartner with training teams to translate Summit outputs, customer insights, and market access priorities into ongoing field education, planning resources, and capability-building activities Education and Experience:
Bachelor’s Degree required; MBA or Master’s Degree preferredMinimum of 5 years of experience in Market Access, Account Management, Sales Leadership, Commercial Operations, Strategic Planning, or a related commercial functionPrevious experience in pharma industry requiredTrack record leading cross-functional initiatives from planning through executionExperience working effectively across matrixed organizations and influencing without direct authorityDemonstrated project management, planning, and organizational effectiveness experienceEssential Skills and Competencies
Critical Success Factors
Enable account teams to spend more time with customers and less time navigating internal processesImprove the consistency and quality of account planning across organizationsStrengthen coordination between field teams and headquarters functionsDrive accountability and follow-through on strategic prioritiesBuild scalable tools, processes, and ways of working that enhance execution across Market AccessCore Competencies
Strong communication and presentation skills, including interaction with senior leaders and cross-functional stakeholdersAbility to simplify complex issues and translate strategy into actionable plansExceptional planning, organization, and project management skillsProven ability to identify opportunities, solve problems, and drive execution in a dynamic environmentExperience navigating matrix organizations and leading initiatives through influence rather than authorityStrong collaboration and relationship-building skills across functions and organizational levelsSound judgment, business acumen, and ability to connect disparate issues into practical solutionsAbility to manage multiple priorities simultaneously and deliver results under tight timelinesHigh degree of professionalism, emotional intelligence, discretion, and organizational savvySelf-starter with intellectual curiosity, adaptability, and continuous improvement mindsetProficient in Microsoft PowerPoint, Excel, and other business productivity tools Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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