About this role
Job summary
This post is secondment for until 31st March 2027 in line with available funding.
Applications from any NHS employees (excluding those employed by independent contractors) will be considered only as a secondment opportunity. In this case, all NHS employees must have their line manager's approval before making an application.
This role provides national leadership for the implementation of the Welsh Government Review of Statutory and Mandatory Training (2025) Programme on behalf of HEIW, resulting in consistent, high-quality adoption across NHS Wales.
The postholder will work in social partnership take forward the recommendations of the review into Statutory and Mandatory Training commissioned by WG as a strategic lever for system-wide transformation, through delivery of a more efficient, high-quality and workforce-aligned essential learning system that reduces duplication, enhances capability and creates a transparent, strategic and evaluative approach to essential learning across NHS Wales. A core focus of the role is to create a clear, evidence-based approval process and structured national oversight, address the Review's findings on weak quality assurance and outdated one-size-fits-all models and resolve the review's technology barriers and introduce for the first time, built-in analytics and learner feedback that enable national measurement of effectiveness.
Main duties of the job
Provide national strategic leadership for the implementation of the Statutory and Mandatory Training Review across NHS Wales, ensuring consistent, high-quality adoption and alignment with national workforce priorities.
Use the review as a core system lever to drive sustained improvements in NHS approach to statutory and mandatory training,
Act as the national subject matter expert and assurance lead, providing strategic advice, challenge and support to NHS Wales organisations, informed by evidence, learning from early adopters and alignment with UK and wider best practice.
Lead the design and oversight of a robust national approach to evaluation, metrics and key performance indicators, evidencing implementation progress, impact and return on investment at organisational and system level.
Establish and lead effective programme governance arrangements, ensuring delivery against agreed milestones, proactive risk management and clear accountability for outcomes.
Develop and lead a comprehensive national engagement and communications approach, building understanding, commitment and ownership among senior stakeholders as implementation matures.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Job description Job responsibilities
The role will also lead the evaluation of the programmes, generating evidence to inform future direction, continuous improvement and shared system learning. This includes being Senior Responsible Officer for delivery against HEIW strategic objectives related to statutory and mandatory training across NHS Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge Essential
Educated to master's degree level or with demonstratable equivalent experience working at a senior level. Extensive knowledge of specialist areas including NHS service delivery and/or human resources management. Experience of leading large-scale programmes of work in complex and challenging environments and presenting complex concepts and information which may include difficult and controversial issues, across a wide range of audiences. Demonstrable knowledge and understanding of Quality Improvement and relevant training/qualifications. Understanding of performance management and development of metrics to measure impact. An excellent understanding of Change Management / Organisational Development. Knowledge of the factors that influence staff experience and retention in the NHS. Evidence of Continued Professional Development / Member of relevant professional body.
Desirable
Knowledge and experience of working in politically sensitive environments. Knowledge of Workforce Policies in NHS Wales Demonstrable experience developing, managing, and motivating teams/individuals to ensure success. Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals. oExperience of developing compassionate leadership and cultures and effective partnership working with health and care organisations or in the public sector. Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Experience Essential
Experience of working at a senior level within the NHS or other public sector body. Track record of using QI approaches to support change and improvement in practice and service delivery. Experience of working at a senior level and interpreting national policy into operational plans. Influencing, communication, determination, and passion to be a compassionate leader. Experience of building effective cross functional working relationships to drive system improvement. Track record of leading staff and stakeholder engagement when introducing service improvement and managing change. Experience of effective stakeholder working with senior personnel, regulatory bodies, etc.
Desirable
Experience of working at an All Wales level to develop policy and programmes with multiple stakeholders. Experience in influencing and collaborating at a UK level. Experience in a HR/People Management Function.
Skills and Attributes Essential
Able to use project principles techniques and tools such as Prince 2 and Managing Successful Projects. Works well with others and models compassionate Leadership behaviours in all interactions. Confident to work autonomously, managing a high profile, complex programme and with multiple stakeholders. Commitment to and focused on quality, promotes high standards in all they do. Actively develops themselves and supports others to do the same. Values diversity and difference and operates with integrity and openness being respectful and inclusive. Resilient and flexible to achieve change and encourage work across boundaries Able to work on own initiative and be an effective member of a team. Excellent presentation negotiation written and oral communications. Ability to motivate and lead others. Able to interpret guidance and legislation in relation to the role.
Desirable
Welsh Speaker (Level 2) or willingness to work towards.
Other Essential
Able to travel around Wales, and possibly further afield on a regular basis, including overnight stays where necessary.
Desirable
Supportive of others to improve capacity and capability in quality improvement and programme management (essential)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Health Education and Improvement Wales
Address Ty Dysgu
Cefn Coed
Nantgarw
CF15 7QQ
United Kingdom
Employer's website https://heiw.nhs.wales/ (Opens in a new tab)