About this role
Are you a passionate hospitality professional with leadership experience and a commitment to delivering exceptional customer service? We are currently seeking a Hospitality Team Lead to join our team in Stratford. This is an exciting opportunity to take the lead in delivering outstanding hospitality services within a dynamic and rewarding environment.
What's in it for you?
40 hours per weekWorking 5 days over 7, including some weekends as required36 working weeks per year with equated pay spread across 12 monthsLife assurance and pension schemeEmployee discounts and wellbeing supportAccess to training and development opportunitiesA supportive team environment with opportunities to progressWhat you'll be doing
Leading and motivating a hospitality team to deliver excellent customer experiencesSupporting the day-to-day operation of hospitality and catering servicesEnsuring food safety, health & safety, and company standards are consistently metAssisting with staff training, induction, and ongoing coachingCoordinating hospitality bookings and ensuring events are delivered to a high standardManaging stock, ordering, and controlling wastage where requiredHandling customer feedback professionally and resolving issues effectivelySupporting management with operational and administrative duties About you
Previous experience in hospitality, catering, or food service leadershipStrong communication and organisational skillsA hands-on approach with the ability to lead by exampleExcellent customer service skills and attention to detailKnowledge of food hygiene and health & safety practicesFlexible and reliable, with the ability to work a variety of shifts across the weekA team player with a positive and proactive attitude At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.
As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.
For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [email protected]
Join us in fostering a workplace where everyone can achieve their full potential.
All applications will be treated in the strictest confidence.